DaVinci Resolve 18.6 stuck on opening

Stuck on "Opening Project Settings" on Mac, running Mac OS Sonoma. tried uninstalling and reinstalling. No help. Thanks!!

[Dwaine Maggart]

If you are not using the Apple App Store version of Resolve, then open a Finder window and navigate to /Library/Application Support/Blackmagic Design/DaVinci Resolve and run the CaptureLogs.app app, then send us the .zip log file it generates on your Desktop.

If you are not using the Apple App Store version of Resolve, then open a Finder window and navigate to /Library/Application Support/Blackmagic Design/DaVinci Resolve and run the CaptureLogs.app app, then send us the .zip log file it generates on your Desktop.

Here's the log file. I think I did it right. Thanks for helping!

[Dwaine Maggart]

Last time Resolve was working was 9-14, when you had the free version of 18.5.1 installed.

It appears you are now trying to use the Studio version of 18.6 and you don't have a valid activation code installed.

Isn't Resolve presenting you with an Activation key entry screen when you launch it?

Last time Resolve was working was 9-14, when you had the free version of 18.5.1 installed.

It appears you are now trying to use the Studio version of 18.6 and you don't have a valid activation code installed.

Isn't Resolve presenting you with an Activation key entry screen when you launch it?

I did download the studio and install it. Was contemplating on getting it or not, decided not too. So I recently booted it up and it was asking me for a key so I installed the free version over studio and noticed it not opening, so I uninstalled everything and reinstalled the free version and same problem.

[Dwaine Maggart]

Right you are. With all the Studio logs involved, it was a bit confusing.

Digging deeper into the harder to parse rolling log, it was working on 9-27 with free 18.5.1 and project Zion landscape.

Then for some reason, Resolve Studio 18.0.3 gets installed on 9-27. And it is also working, so I guess you had a Studio license in use at that point.

18.0.3 Studio continues to be used with various projects through 9-29, when Zion Insta was the last project worked on.

THEN: on 10-1, you updated from macOS Ventura 13.4.1, to macOS Sonoma 14.0.

And Resolve has not worked with the free or Studio version since that macOS update.

And it appears that something in the Mac CoreMediaIO subsystem, and/or the Mac AVFCapture subsystem is not happy. Indicating possibly that you have other software and/or hardware on the system that may not be happy with Sonoma.

Or, it's remotely possible that Resolve with Sonoma is not happy with the Intel Iris Plus Graphics 655 iGPU your 2018 MBP is using. I don't have access to such a machine to verify if that combo should work or not.

It would be interesting if anyone else using a 2018 MBP with an Intel Iris Plus 655 iGPU has had any experience with Sonoma.

Provide the following additional info, in case it may have a clue:

Please send a Mac System Information .spx file. To generate that, select the "About This Mac" menu. Then click More Info. Then scroll down to the bottom of that list and click System Report. Then in the System Information menus at the top of the screen, select the File - Save menu. This will create a .spx file with that info.

Also, open Terminal and run this command:

kmutil inspect | grep -v com.apple

Make the terminal window wide enough that nothing is line wrapping, then grab a screenshot of the Terminal window and send that.

I think I got the file. it doesn't say .spx but it says it's a system report when I look at more info for the file. I had to compress it because it was too large.

[Dwaine Maggart]

Yes, that was fine.

I'm curious: does Final Cut Pro work?

[Dwaine Maggart]

Something else to check, especially if FCP is also crashing:

In Finder, look in /Library/CoreMediaIO/Plug-Ins/DAL and see if you have a RelayCam.plugin

If you do, we think that's a likely suspect to cause this sort of issue.

If you do have that, rename it to RelayCam.plugin.tmp, restart the Mac and then see what happens.

Or, if you don't have that, but have anything else in the DAL folder, send a screenshot of that.

And/Or, if there is nothing in the DAL folder, or you don't even have a DAL folder, do you have any other folders under Plug-Ins? If so, send a screenshot of those.

Yeah Final Cut had a ø over it. Didn't try to open it before. Tried it now and it prompted me to update. After updating it opens FCP but it doesn't load anything and my mouse is stuck on a loading wheel. There is one file in the DAL folder. No other folders in the Plugins folder.

[Dwaine Maggart]

And just to confirm, in the /Library/CoreMediaIO/Plug-Ins folder, all you have is the DAL folder?

I wonder if 18.6.1 fixes it?

[Dwaine Maggart]

Assuming nothing aside from DAL in the /Library/CoreMediaIO/Plug-Ins folder, the next most suspicious thing is your Rogue Amoeba Loopback audio device.

Please uninstall that, and see what that does.

And you also appear to have 2 "Aggregate Device" in your Audio MIDI Setup Audio Devices area. If uninstalling the Loopback app doesn't help, try removing those 2 Aggregate devices and see if that helps.

I'm having the same problem, ever since upgrading my mac OS to Sonoma it's basically bricked. Can't even download the latest 18.6.3 update to see if that fixes it.

[Dwaine Maggart]

Make sure, if you are using Sonoma, that you have the latest 14.1.1 version.

What do you mean you can't download 18.6.3? Make sure you use the Support area for DaVinci Resolve and Fusion to get Resolve code from:

https://www.blackmagicdesign.com/suppor ... and-fusion