Tue Oct 29, 2019 11:42 pm
Just upgraded and BRAW reader doesn’t display Blackmagic raw. Resolve 16.1 doesn’t display BRAW either. Other codecs are fine.
I deleted the Blackmagic Raw Player and reinstalled it but that made no difference. I assume reinstalling Resolve 16.1 will also be fruitless.
I called BMD Support just before 5 pm and was transferred to Support but no one ever answered after 5 pm and then my phone lost the connection!
So I went to Apple support Chat and was talking to Tristan who messaged me and while I was describing the issue, the system dropped by chat at 5:15 pm.
Had a long telephone call with Apple who made notes of what happened for the macOS team, but said I need to talk to BMD to get it fixed by BMD. Reminded me I shouldn’t have gone to macOS 15.1 without checking with BMD that it was safe to do so! She’s right, my bad!.
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Rick Lang