No Activation Key

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AshlynOlivia

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  • Joined: Sun Jan 26, 2020 4:36 pm
  • Real Name: Ashlyn McBride

No Activation Key

PostSun Jan 26, 2020 4:43 pm

I am very confused. I do not have an activation key at all. I was able to download pro off of the box but when it asked for an activation key, there was absolutely nothing for me to use. How do I get an activation key?
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Jim Simon

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Re: No Activation Key

PostMon Jan 27, 2020 10:25 pm

You pay for the Studio version and then wait for it to come in the mail.
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Pavel Lavrov

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Re: No Activation Key

PostMon Jan 27, 2020 11:31 pm

AshlynOlivia wrote:I am very confused. I do not have an activation key at all. I was able to download pro off of the box but when it asked for an activation key, there was absolutely nothing for me to use. How do I get an activation key?


Not sure what box you’re talking here... but you may want to look for USB dangle, Resolve works with it too.


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Pavel L
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AshlynOlivia

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  • Real Name: Ashlyn McBride

Re: No Activation Key

PostTue Jan 28, 2020 1:56 am

the camera box. on the bottom was the code to download resolve but then after i downloaded it it asked for an activation key, but i cant find it anywhere. theres no card....nothing
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Peter Chamberlain

Blackmagic Design

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Re: No Activation Key

PostWed Jan 29, 2020 4:14 am

AshlynOlivia wrote:the camera box. on the bottom was the code to download resolve but then after i downloaded it it asked for an activation key, but i cant find it anywhere. theres no card....nothing


Inside the packaging of the camera there should be an activation key. It's a plastic card and extremely unusual that you dont have it, assuming its a new and recent camera purchase.
If you don't have it contact your camera reseller.
DaVinci Resolve Product Manager
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sjfilm1234

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  • Joined: Tue Sep 01, 2020 12:38 am
  • Real Name: Samantha Jones

Re: No Activation Key

PostTue Sep 01, 2020 12:41 am

I have this exact same issue. Just bought a pocket cinema 6K but no code in the box for resolve studio...
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Jim Simon

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Re: No Activation Key

PostTue Sep 01, 2020 1:41 pm

You purchased a new camera from an authorized reseller? The box was shrink wrapped when it arrived?
My Biases:

You NEED training.
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sjfilm1234

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  • Real Name: Samantha Jones

Re: No Activation Key

PostTue Sep 01, 2020 2:56 pm

Yes I brought it from B&H Photo in NYC, it was shrink wrapped.
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Jim Simon

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Re: No Activation Key

PostTue Sep 01, 2020 8:17 pm

Might need to start an exchange process, then.
My Biases:

You NEED training.
You NEED a desktop.
You NEED a calibrated (non-computer) display.
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ParhamPBaker

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  • Real Name: Parham P Baker

Re: No Activation Key

PostSat Feb 20, 2021 9:41 pm

I bought the Studio model with the speed editor. Opened the studio "envelope" and there was a memory card but no activation card.

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