DaVinci Resolve Studio does not start

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tripfabrik

  • Posts: 4
  • Joined: Sat Dec 28, 2019 7:13 pm
  • Real Name: Christian Janzen

DaVinci Resolve Studio does not start

PostSun Feb 23, 2020 10:25 pm

DaVinci Resolve Studio died on me, I am not able to start the program as it gets suspended by windows task manager right away. No hardware or software has been changed since I last shutdown Resolve.

I am in a hurry to find a solution on bringing Davinci back to life, tried to reinstall, uninstall and fresh install but nothing´works. Davinci Resolve Studio does not start.

LINK: LOG and NFO files
https://we.tl/t-K52ExHk9BR
Last edited by tripfabrik on Mon Feb 24, 2020 3:26 pm, edited 1 time in total.
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Rohit Singhal

Blackmagic Design

  • Posts: 342
  • Joined: Wed Aug 22, 2012 11:07 am

Re: DaVinci Resolve Studio dead does not start

PostMon Feb 24, 2020 6:49 am

Hi Christian,

We have analyzed your logs and found that one of the Resolve configuration file is empty
C:\Users\Tripfabrik\AppData\Roaming\Blackmagic Design\DaVinci Resolve\Preferences\config.dat

Although you do have a backup file which you can replace it with and get going
C:\Users\Tripfabrik\AppData\Roaming\Blackmagic Design\DaVinci Resolve\Preferences\config.dat.bak

Also, please make sure you have enough space in your main windows OS drive (C:\) to avoid this from happening again.
Rohit Singhal
DaVinci Resolve Software Development
Blackmagic Design
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tripfabrik

  • Posts: 4
  • Joined: Sat Dec 28, 2019 7:13 pm
  • Real Name: Christian Janzen

Re: DaVinci Resolve Studio does not start

PostMon Feb 24, 2020 6:15 pm

This fixed it - thanks a lot for the quick reply!

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