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Saving issues

PostPosted: Wed Mar 18, 2020 10:49 am
by Cookify
Hello,

I am having problems saving projects, even with newly created databases or projects.
I have project backup activated, every 5 min. And after some time working in a project it stops saving, even if I try to save manually or with CMD + S it doesnt save, when i try to exit the project it tells me it hasnt been saved, I click save and it doesnt work so I have to exit the project without saving and open it again (loosing all the work done in that period).

Has anyone this problem?

I work in an 2017 5k retina Imac. With last version of Resolve. 16.2

thanks a lot for your help

Ricard

Re: Saving issues

PostPosted: Thu Mar 19, 2020 6:40 am
by Rohit Singhal
Could you please cpature your logs and post a link here? details - viewtopic.php?f=21&t=90190

If your database is a remote postgres database, please check if the connection is stable and there are no drops.

Re: Saving issues

PostPosted: Mon Mar 23, 2020 12:30 pm
by aari38
Having the exact same problem. It occurs in every project / database. It makes my favourite editing software unusable :(

iMac Retina 5K 27" 2017
Radeon Pro 580 8 GB
32 GB 2400 MHz DDR4
4,2 GHz Quad-Core Intel Core i7

Mac OS 10.15.3
Resolve 16.2 (had the same issue on 16.1 as well)

Re: Saving issues

PostPosted: Tue Mar 24, 2020 1:47 am
by Uli Plank
Never seen that here on the same machine. Could your drive be full? Or maybe some file structure corruption?

Re: Saving issues

PostPosted: Wed Mar 25, 2020 7:52 am
by aari38
Thanks for your answer, Uli.
Uli Plank wrote:Never seen that here on the same machine. Could your drive be full? Or maybe some file structure corruption?

I've got nearly 1TB of free space, so I don't think that's the problem.
Do you think a file structure corruption could cause the same problem in every project, even in a newly created database? Or maybe you're talking about the file structure of the app? Please elaborate :)

Re: Saving issues

PostPosted: Wed Mar 25, 2020 1:59 pm
by Uli Plank
No, the kind of file structure troubles you could repair with Disk Warrior until Catalina came.

Re: Saving issues

PostPosted: Wed Mar 25, 2020 2:29 pm
by aari38
Looking at log it looks like there possibly could be some issues with the mouse. Am I right? I'm using a Logitech MX Master.
Code: Select all
QNSView mouseDragged: Internal mouse button tracking invalid (missing Qt::LeftButton)
QNSView mouseDragged: Internal mouse button tracking invalid (missing Qt::LeftButton)
QNSView mouseDragged: Internal mouse button tracking invalid (missing Qt::LeftButton)
QNSView mouseDragged: Internal mouse button tracking invalid (missing Qt::LeftButton)
QNSView mouseDragged: Internal mouse button tracking invalid (missing Qt::LeftButton)
QNSView mouseDragged: Internal mouse button tracking invalid (missing Qt::LeftButton)
QNSView mouseDragged: Internal mouse button tracking invalid (missing Qt::LeftButton)
[0x124cc4dc0] | UI                   | WARN  | 2020-03-25 15:05:39,751 | Failed to find value '1' in combo-box
[0x124cc4dc0] | UI                   | WARN  | 2020-03-25 15:05:39,751 | Failed to find value '2' in combo-box
[0x124cc4dc0] | UI                   | WARN  | 2020-03-25 15:05:39,751 | Failed to find value '2' in combo-box
[0x124cc4dc0] | SyManager.Signals    | INFO  | 2020-03-25 15:05:50,060 | Current timeline pointer ([Success] Formats ad V01) is changed
[0x124cc4dc0] | SyManager.Signals    | INFO  | 2020-03-25 15:05:59,752 | Current timeline pointer ([Success] Format Ad 2020 To Sync (Resolve) - synced) is changed
[0x124cc4dc0] | SyManager.Signals    | INFO  | 2020-03-25 15:06:05,838 | Current timeline pointer ([Success] Formats ad V01) is changed
[0x124cc4dc0] | SyManager.Signals    | INFO  | 2020-03-25 15:06:10,642 | Current timeline pointer ([Success] Format Ad 2020 To Sync (Resolve) - synced) is changed
[0x124cc4dc0] | SyManager.Signals    | INFO  | 2020-03-25 15:06:25,166 | Current timeline pointer ([Success] Formats ad V01) is changed
[0x124cc4dc0] | SyManager.AutoSave   | INFO  | 2020-03-25 15:06:26,474 | Start autosave
[0x124cc4dc0] | SyManager.AutoSave   | INFO  | 2020-03-25 15:06:26,474 | Auto saving current project <[Success] Promo Ad>
[0x124cc4dc0] | SyManager.AutoSave   | INFO  | 2020-03-25 15:06:26,474 | Creates an autosave copy for current project in database
[0x124cc4dc0] | SyManager.Gallery    | INFO  | 2020-03-25 15:06:26,581 | Started loading 0 stills into the cache
[0x124cc4dc0] | SyManager.Gallery    | INFO  | 2020-03-25 15:06:26,581 | Finished loading 0 still objects into the cache
[0x124cc4dc0] | SyManager.AutoSave   | INFO  | 2020-03-25 15:06:26,599 | Incremental backup to '/Users/ari/Desktop/Projects/zzz_Resolve_MEDIA/Resolve Project Backups/dc015b0a-c4a7-4b04-a02d-af99b3b7aa5b/Project.db.20200325150626' from the original /Users/ari/Desktop/Projects/[a_Success]/_[Success] Other/#06 Formats ad/Resolve_DB/Resolve Projects/Users/guest/Projects/[Success] Promo Ad/Project.db
[0x124cc4dc0] | SyManager.AutoSave   | INFO  | 2020-03-25 15:06:26,851 | [Success] Promo Ad backup is created in 377 ms.
QNSView mouseDragged: Internal mouse button tracking invalid (missing Qt::LeftButton)
[0x124cc4dc0] | SyManager.Signals    | INFO  | 2020-03-25 15:06:53,383 | Current timeline pointer ([Success] Format Ad 2020 To Sync (Resolve) - synced) is changed
[0x124cc4dc0] | SyManager.Signals    | INFO  | 2020-03-25 15:07:14,265 | Current timeline pointer ([Success] Formats ad V01) is changed
QGraphicsItem::ungrabMouse: not a mouse grabber
QGraphicsItem::ungrabMouse: not a mouse grabber
QGraphicsItem::ungrabMouse: not a mouse grabber
QNSView mouseDragged: Internal mouse button tracking invalid (missing Qt::LeftButton)
QNSView mouseDragged: Internal mouse button tracking invalid (missing Qt::LeftButton)
QGraphicsItem::ungrabMouse: not a mouse grabber
[0x124cc4dc0] | UI                   | WARN  | 2020-03-25 15:10:45,514 | Unable to submit frame to GPU scopes, legacy OpenGL uploads not supported (Player Model).
QGraphicsItem::ungrabMouse: not a mouse grabber
[0x124cc4dc0] | UI                   | WARN  | 2020-03-25 15:10:52,224 | Unable to submit frame to GPU scopes, legacy OpenGL uploads not supported (Player Model).
[0x124cc4dc0] | UI                   | WARN  | 2020-03-25 15:10:52,311 | Unable to submit frame to GPU scopes, legacy OpenGL uploads not supported (Player Model).
[0x124cc4dc0] | UI                   | WARN  | 2020-03-25 15:10:52,325 | Unable to submit frame to GPU scopes, legacy OpenGL uploads not supported (Player Model).
[0x124cc4dc0] | UI                   | WARN  | 2020-03-25 15:10:58,814 | Unable to submit frame to GPU scopes, legacy OpenGL uploads not supported (Player Model).
[0x124cc4dc0] | UI                   | WARN  | 2020-03-25 15:10:58,895 | Unable to submit frame to GPU scopes, legacy OpenGL uploads not supported (Player Model).
[0x124cc4dc0] | UI                   | WARN  | 2020-03-25 15:10:58,909 | Unable to submit frame to GPU scopes, legacy OpenGL uploads not supported (Player Model).
QGraphicsItem::ungrabMouse: not a mouse grabber
QNSView mouseDragged: Internal mouse button tracking invalid (missing Qt::LeftButton)
QNSView mouseDragged: Internal mouse button tracking invalid (missing Qt::LeftButton)
QNSView mouseDragged: Internal mouse button tracking invalid (missing Qt::LeftButton)
QNSView mouseDragged: Internal mouse button tracking invalid (missing Qt::LeftButton)
QNSView mouseDragged: Internal mouse button tracking invalid (missing Qt::LeftButton)
QGraphicsItem::ungrabMouse: not a mouse grabber
QNSView mouseDragged: Internal mouse button tracking invalid (missing Qt::LeftButton)
QNSView mouseDragged: Internal mouse button tracking invalid (missing Qt::LeftButton)
QNSView mouseDragged: Internal mouse button tracking invalid (missing Qt::LeftButton)
QNSView mouseDragged: Internal mouse button tracking invalid (missing Qt::LeftButton)
QNSView mouseDragged: Internal mouse button tracking invalid (missing Qt::LeftButton)
QNSView mouseDragged: Internal mouse button tracking invalid (missing Qt::LeftButton)
[0x124cc4dc0] | SyManager.ProjectManager | INFO  | 2020-03-25 15:14:52,468 | Start saving project [Success] Promo Ad
[0x124cc4dc0] | SyManager.ProjectManager | INFO  | 2020-03-25 15:14:52,838 | Saving project took 370 ms
[0x124cc4dc0] | UI                   | WARN  | 2020-03-25 15:14:56,435 | Media for [Success] Formats ad V01 is already unloaded.
[0x124cc4dc0] | SyManager.Signals    | INFO  | 2020-03-25 15:14:56,600 | Main view page is changed to 15
[0x124cc4dc0] | SyManager.Signals    | INFO  | 2020-03-25 15:15:49,374 | Main view page is changed to 2
QNSView mouseDragged: Internal mouse button tracking invalid (missing Qt::LeftButton)
QNSView mouseDragged: Internal mouse button tracking invalid (missing Qt::LeftButton)
QNSView mouseDragged: Internal mouse button tracking invalid (missing Qt::LeftButton)
QNSView mouseDragged: Internal mouse button tracking invalid (missing Qt::LeftButton)
QNSView mouseDragged: Internal mouse button tracking invalid (missing Qt::LeftButton)
QNSView mouseDragged: Internal mouse button tracking invalid (missing Qt::LeftButton)
QNSView mouseDragged: Internal mouse button tracking invalid (missing Qt::LeftButton)
QNSView mouseDragged: Internal mouse button tracking invalid (missing Qt::LeftButton)
QNSView mouseDragged: Internal mouse button tracking invalid (missing Qt::LeftButton)
[0x124cc4dc0] | SyManager.Signals    | INFO  | 2020-03-25 15:16:11,499 | Main view page is changed to 15
[0x124cc4dc0] | SyManager.Signals    | INFO  | 2020-03-25 15:16:11,726 | Main view page is changed to 15
QNSView mouseDragged: Internal mouse button tracking invalid (missing Qt::LeftButton)
QNSView mouseDragged: Internal mouse button tracking invalid (missing Qt::LeftButton)
QNSView mouseDragged: Internal mouse button tracking invalid (missing Qt::LeftButton)
[0x124cc4dc0] | SyManager.AutoSave   | INFO  | 2020-03-25 15:16:27,964 | Start autosave
[0x124cc4dc0] | SyManager.AutoSave   | INFO  | 2020-03-25 15:16:27,964 | Auto saving current project <[Success] Promo Ad>
[0x124cc4dc0] | SyManager.AutoSave   | INFO  | 2020-03-25 15:16:27,965 | Creates an autosave copy for current project in database
[0x124cc4dc0] | SyManager.AutoSave   | INFO  | 2020-03-25 15:16:28,091 | Previous autosave backup Project.db.20200325140653 for project [Success] Promo Ad removed
[0x124cc4dc0] | SyManager.Gallery    | INFO  | 2020-03-25 15:16:28,148 | Started loading 0 stills into the cache
[0x124cc4dc0] | SyManager.Gallery    | INFO  | 2020-03-25 15:16:28,148 | Finished loading 0 still objects into the cache
[0x124cc4dc0] | SyManager.AutoSave   | INFO  | 2020-03-25 15:16:28,159 | Incremental backup to /Users/ari/Desktop/Projects/zzz_Resolve_MEDIA/Resolve Project Backups/dc015b0a-c4a7-4b04-a02d-af99b3b7aa5b/Project.db.20200325151628 from the previous /Users/ari/Desktop/Projects/zzz_Resolve_MEDIA/Resolve Project Backups/dc015b0a-c4a7-4b04-a02d-af99b3b7aa5b/Project.db.20200325150626
[0x124cc4dc0] | SyManager.AutoSave   | INFO  | 2020-03-25 15:16:28,316 | [Success] Promo Ad backup is created in 352 ms.
[0x124cc4dc0] | SyManager.ProjectManager | INFO  | 2020-03-25 15:16:29,548 | Start saving project [Success] Promo Ad
[0x124cc4dc0] | SyManager.ProjectManager | INFO  | 2020-03-25 15:16:29,734 | Saving project took 186 ms
[0x124cc4dc0] | SyManager.Signals    | INFO  | 2020-03-25 15:16:50,246 | Main view page is changed to 2
[0x124cc4dc0] | SyManager.Signals    | INFO  | 2020-03-25 15:16:59,839 | Main view page is changed to 15
[0x124cc4dc0] | SyManager.ProjectManager | INFO  | 2020-03-25 15:19:46,825 | Start saving project [Success] Promo Ad
[0x124cc4dc0] | SyManager.ProjectManager | INFO  | 2020-03-25 15:19:47,108 | Saving project took 283 ms
[0x124cc4dc0] | SyManager.Signals    | INFO  | 2020-03-25 15:20:47,791 | Main view page is changed to 1
[0x124cc4dc0] | SyManager.Signals    | INFO  | 2020-03-25 15:20:50,587 | Main view page is changed to 2
QNSView rightMouseDragged: Internal mouse button tracking invalid (missing Qt::RightButton)
QNSView rightMouseDragged: Internal mouse button tracking invalid (missing Qt::RightButton)
QNSView rightMouseDragged: Internal mouse button tracking invalid (missing Qt::RightButton)
QNSView rightMouseDragged: Internal mouse button tracking invalid (missing Qt::RightButton)
QNSView rightMouseDragged: Internal mouse button tracking invalid (missing Qt::RightButton)
QNSView rightMouseDragged: Internal mouse button tracking invalid (missing Qt::RightButton)
QNSView rightMouseDragged: Internal mouse button tracking invalid (missing Qt::RightButton)
QNSView rightMouseDragged: Internal mouse button tracking invalid (missing Qt::RightButton)
QNSView mouseDragged: Internal mouse button tracking invalid (missing Qt::LeftButton)
QNSView mouseDragged: Internal mouse button tracking invalid (missing Qt::LeftButton)
QNSView mouseDragged: Internal mouse button tracking invalid (missing Qt::LeftButton)
QNSView mouseDragged: Internal mouse button tracking invalid (missing Qt::LeftButton)
QNSView mouseDragged: Internal mouse button tracking invalid (missing Qt::LeftButton)
QNSView mouseDragged: Internal mouse button tracking invalid (missing Qt::LeftButton)
QNSView mouseDragged: Internal mouse button tracking invalid (missing Qt::LeftButton)
QNSView mouseDragged: Internal mouse button tracking invalid (missing Qt::LeftButton)
QNSView mouseDragged: Internal mouse button tracking invalid (missing Qt::LeftButton)
QNSView mouseDragged: Internal mouse button tracking invalid (missing Qt::LeftButton)
QNSView mouseDragged: Internal mouse button tracking invalid (missing Qt::LeftButton)
QNSView mouseDragged: Internal mouse button tracking invalid (missing Qt::LeftButton)
QNSView mouseDragged: Internal mouse button tracking invalid (missing Qt::LeftButton)
QNSView mouseDragged: Internal mouse button tracking invalid (missing Qt::LeftButton)
QNSView mouseDragged: Internal mouse button tracking invalid (missing Qt::LeftButton)
QNSView mouseDragged: Internal mouse button tracking invalid (missing Qt::LeftButton)
QNSView mouseDragged: Internal mouse button tracking invalid (missing Qt::LeftButton)
QNSView mouseDragged: Internal mouse button tracking invalid (missing Qt::LeftButton)
[0x124cc4dc0] | SyManager.ProjectManager | INFO  | 2020-03-25 15:22:45,662 | Start saving project [Success] Promo Ad
[0x124cc4dc0] | SyManager.ProjectManager | INFO  | 2020-03-25 15:22:45,987 | Saving project took 325 ms
[0x124cc4dc0] | SyManager.ProjectManager | INFO  | 2020-03-25 15:23:03,341 | Start saving project [Success] Promo Ad
[0x124cc4dc0] | SyManager.ProjectManager | INFO  | 2020-03-25 15:23:03,601 | Saving project took 260 ms
QNSView mouseDragged: Internal mouse button tracking invalid (missing Qt::LeftButton)
QNSView mouseDragged: Internal mouse button tracking invalid (missing Qt::LeftButton)
[0x124cc4dc0] | UI                   | WARN  | 2020-03-25 15:23:06,356 | Waveform data request failed for : FL_capture_2020-03-25_1249_T0000_C00003.wav
[0x124cc4dc0] | UI                   | WARN  | 2020-03-25 15:23:06,372 | Waveform data request failed for : FL_capture_2020-03-25_1249_T0000_C00003.wav
[0x124cc4dc0] | UI                   | WARN  | 2020-03-25 15:23:06,416 | Waveform data request failed for : FL_capture_2020-03-25_1249_T0000_C00003.wav
[0x124cc4dc0] | UI                   | WARN  | 2020-03-25 15:23:06,436 | Waveform data request failed for : FL_capture_2020-03-25_1249_T0000_C00003.wav
[0x124cc4dc0] | SyManager.Signals    | INFO  | 2020-03-25 15:23:09,909 | Main view page is changed to 15
[0x124cc4dc0] | SyManager.Signals    | INFO  | 2020-03-25 15:23:24,281 | Main view page is changed to 2
[0x124cc4dc0] | UI                   | WARN  | 2020-03-25 15:23:24,363 | Waveform data request failed for : FL_capture_2020-03-25_1249_T0000_C00003.wav
[0x124cc4dc0] | SyManager.ProjectManager | INFO  | 2020-03-25 15:23:31,093 | Start saving project [Success] Promo Ad
[0x124cc4dc0] | SyManager.ProjectManager | INFO  | 2020-03-25 15:23:31,403 | Saving project took 310 ms
[0x124cc4dc0] | UI                   | WARN  | 2020-03-25 15:23:43,861 | Waveform data request failed for : FL_capture_2020-03-25_1249_T0000_C00003.wav
[0x124cc4dc0] | UI                   | WARN  | 2020-03-25 15:23:46,518 | Waveform data request failed for : FL_capture_2020-03-25_1249_T0000_C00003.wav
[0x124cc4dc0] | SyManager.Signals    | INFO  | 2020-03-25 15:23:51,614 | Main view page is changed to 15
[0x124cc4dc0] | SyManager.Signals    | INFO  | 2020-03-25 15:24:25,941 | Main view page is changed to 2
[0x124cc4dc0] | UI                   | WARN  | 2020-03-25 15:24:25,975 | Waveform data request failed for : FL_capture_2020-03-25_1249_T0000_C00003.wav
[0x124cc4dc0] | UI                   | WARN  | 2020-03-25 15:24:30,684 | Waveform data request failed for : FL_capture_2020-03-25_1249_T0000_C00003.wav
QNSView mouseDragged: Internal mouse button tracking invalid (missing Qt::LeftButton)
QNSView mouseDragged: Internal mouse button tracking invalid (missing Qt::LeftButton)
QNSView mouseDragged: Internal mouse button tracking invalid (missing Qt::LeftButton)
QNSView mouseDragged: Internal mouse button tracking invalid (missing Qt::LeftButton)
QNSView mouseDragged: Internal mouse button tracking invalid (missing Qt::LeftButton)
QNSView mouseDragged: Internal mouse button tracking invalid (missing Qt::LeftButton)
QNSView mouseDragged: Internal mouse button tracking invalid (missing Qt::LeftButton)
QNSView mouseDragged: Internal mouse button tracking invalid (missing Qt::LeftButton)

Re: Saving issues

PostPosted: Thu Mar 26, 2020 2:19 am
by Uli Plank
Never seen that, but might be worth a try with another mouse.

Re: Saving issues

PostPosted: Thu Mar 26, 2020 7:44 am
by aari38
I think this is the same issue, it's about those waves appearing in my log too.
viewtopic.php?f=21&t=109078

Re: Saving issues

PostPosted: Thu Mar 26, 2020 8:52 am
by Shrinivas Ramani
Were you working with audio keyframes too?

Could you post a full log capture (from the Help menu) as Rohit Singhal suggested above?

Re: Saving issues

PostPosted: Wed Jan 20, 2021 9:11 pm
by roble2020
I'm getting this problem too. CMD S via keyboard not registering and I get the save project prompt after quitting . I'm using MX Master mouse too but not sure why that affects keyboard shortcut?