Media Offline when it's not - reconnect in Fusion?

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silbercue

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Media Offline when it's not - reconnect in Fusion?

PostSat Jun 13, 2020 7:15 pm

Hello folks,

I have a strange issue. Some of my media seems to be offline when it's obviously not. I can right click "find Media in Pool" every affected Clip and it shows up in the media pool. I deleted optimized media optimize it again and everything i found in this forum as solution and online. Nothing worked. So I did something strange. I just first disconnect and afterwards reconnect the clip with its media output in fusion - which seems to be kinda weird in the first place. But tada! Media doesn't show up as offline anymore.

Can anyone of you think of why is that? And does anybody have doubts about having bad outcomes (performance etc) because of this approach?

thx for thoughts
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silbercue

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Re: Media Offline when it's not - reconnect in Fusion?

PostSat Jun 13, 2020 8:24 pm

Guys, it's even more wired! to solve this issue I just have to go into fusion (without doing anything to the clip) and go back to cut page and the clip in online again... strange... it's like I would have disconnected all these clips... which I haven't done... hmmmm
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silbercue

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Re: Media Offline when it's not - reconnect in Fusion?

PostSat Jun 13, 2020 8:45 pm

No... sorry... it was just for one or two clips the case... super duper strange... has anyone else ever had the same problem?
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Re: Media Offline when it's not - reconnect in Fusion?

PostSat Jun 13, 2020 9:56 pm

I've had this and even stranger media offline problems. I first saw the issue when I moved to the Delivery page on a new project. Several of the clips showed as offline but the viewer showed the content for each clip. The other pages didn't show any problem.

The weirdness expanded yesterday. I opened a project and the Edit page viewer 2 showed multiple clips offline but the timeline thumbnails showed information instead of Media Offline. When I clicked on a clip that was supposedly offline and opened the clip from the Media Pool in Viewer 1, the clip played fine.

The Media and Fusion pages did not have a problem with the clips. The Color and Delivery pages showed many clips offline in the Viewer and the thumbnails which was different than what the Edit page showed.

I tested one clip by relinking it. The Edit page problem cleared up but the Color and Delivery pages still showed the clip as offline. Restarting Resolve did not solve the problem, initially. Later in the day when I restarted Resolve the problem was gone on all pages for the test clip. Whaaaa?

All clips were still in their original locations.

Steve
Davinci Resolve Studio 16.2.2.012 on Windows 10 Pro-based system with 16GB system memory & MSI RX-580 video with 8GB memory
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Davinci Resolve Studio 16.2.8.005 on Windows 10 Pro-based system with AMD 3600 processor & 32GB system memory with an 8GB MSI RX-580 video card
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silbercue

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Re: Media Offline when it's not - reconnect in Fusion?

PostSat Jun 13, 2020 11:54 pm

Even when I'm talking to myself! Feadback to all: It's gone from here to now. All videos are online again. In the meantime I only worked on one scene in Fusion. Sorry guys, but it's weird...
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Re: Media Offline when it's not - reconnect in Fusion?

PostSun Jun 14, 2020 12:19 pm

I see this strange behaviour regularly. The fact that a clip in the timeline shows as being off line when it clearly is not does not seem to matter and I just ignore it. It usually seems to sort itself out after a period of time. I probably will now get caught out for my cavalier attitude to the warning!
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Re: Media Offline when it's not - reconnect in Fusion?

PostSun Jun 14, 2020 8:29 pm

I have this problem too. Clips often turn red "Media Offline" with no apparent reason. I can add the clip back in again, and it appears correct right beside the exact same file/clip which is red. Relink/Replace doesn't correct the broken clip. Does anyone have any idea why this keeps happening?

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Re: Media Offline when it's not - reconnect in Fusion?

PostMon Jun 15, 2020 8:53 pm

Guys what kind of graphic card you're using?
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silbercue

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Re: Media Offline when it's not - reconnect in Fusion?

PostFri Jun 19, 2020 2:47 pm

Okay, guys, I have a hunch. I keep having problems with offline media. Now I set Render Cache to "none" in the Playback setting and now everything works just fine again.
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silbercue

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Re: Media Offline when it's not - reconnect in Fusion?

PostFri Jun 19, 2020 2:50 pm

But I need render cache for cutting!!!! I'm desperate!
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Re: Media Offline when it's not - reconnect in Fusion?

PostFri Jun 19, 2020 11:18 pm

Render cache seems to be causing multiple problems. I not only have the media offline issue some of the time, I have problems with the viewer and scopes showing incorrect information when the render cache is on. The red black level is raised while blue and green white levels are lowered. I see the effect most on clips where I have done extensive color correcting. The view is corrupted when a Fusion node is added (before or after color correction) and the render cache indicator passes the playhead location. Oddly, the Deliver page viewer will show the bad image, but a rendered output is fine.

Any other cache related issues out there.

BTW, I never saw these issues with Resolve 15.3
Davinci Resolve Studio 16.2.8.005 on Windows 10 Pro-based system with AMD 3600 processor & 32GB system memory with an 8GB MSI RX-580 video card
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silbercue

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Re: Media Offline when it's not - reconnect in Fusion?

PostSat Jun 20, 2020 11:19 am

Sounds scary. didn't see this issues before either.
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silbercue

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Re: Media Offline when it's not - reconnect in Fusion?

PostSun Jun 21, 2020 7:38 am

So, my solution so far is simply not shutting down the computer. Terrible but effektive...
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Re: Media Offline when it's not - reconnect in Fusion?

PostSun Jun 21, 2020 2:26 pm

silbercue wrote:I need render cache


I'm partial to Cineform 10 bit at 1/4 resolution for Cache and Optimized Media. I haven't had any issues using it. Maybe try that?
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Re: Media Offline when it's not - reconnect in Fusion?

PostWed Jul 08, 2020 2:20 am

I seem to be experiencing some of this too. Green render cached bits - no obvious pattern so far. Offline clips also that are there after a shallow initial investigation.
Turning off "Use render cached media" for render seems to stop the green but render time jumps from 40 minutes to 5 hours for a 75 minute H264.

Well, as I type, I am watching the render time prediction oscillate between 2 hours and 6 hours.

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Re: Media Offline when it's not - reconnect in Fusion?

PostWed Jul 08, 2020 10:29 am

I have noticed that the RTX 2080 TI hits 100% quite often - I dont think I had seen it get that high before
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Re: Media Offline when it's not - reconnect in Fusion?

PostThu Jan 14, 2021 9:57 pm

So I was having the same issue and I deleted my cache and optimized media and nothing. My solution was to right click on the clip in the timeline and hit "Reset Fusion Composition". I believe I screwed something up in fusion. But hope this helps.
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Re: Media Offline when it's not - reconnect in Fusion?

PostFri May 06, 2022 10:43 am

This problem is very tedious and enough to make davinci unworkable. Very unprofessional.
I might have to go back to Adobe!
Im having this problem mainly with fusion clips on my timeline.

My best solution so far was to switch Playback RenderCache to Smart from User
Then play the edit window through a few times on loop.
After several minutes it all worked but for the occasional media offline frame flicker.

Using an i9 with an Nvidia 1080 all media on a samsung NVME
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A BC STUDIO

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Re: Media Offline when it's not - reconnect in Fusion?

PostFri May 27, 2022 6:56 am

Hi Guys,

I can also says that I got this problem for a too full samsumg 860 nvme where the Cache is located.
Seems that you need to keep some free space on it for Resolve to work well with Cache.
Each time it's almost full, I've got Media Off line problem.
Best
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Re: Media Offline when it's not - reconnect in Fusion?

PostWed Jul 20, 2022 5:35 pm

Here's how I seem to have fixed mine:
In the edit page:
Right click the offending clip,
at the bottom of the pop up, you'll see "Render cache fusion output"
hit that, then turn it off.
(mine was set to automatic).
The clip is no longer missing.
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Re: Media Offline when it's not - reconnect in Fusion?

PostMon Jul 25, 2022 3:35 pm

guskio's fix worked for me in Resolve 18. I was stacking titles on top of an effect(noise gradient) and it seemed to work fine but when I made any adjustments to the title or the effect I would get the "media offline" for both clips. Turning off the "Render Cache Fusion Output" cleared up the issue.

guskio's fix:
Here's how I seem to have fixed mine:
In the edit page:
Right click the offending clip,
at the bottom of the pop up, you'll see "Render cache fusion output"
hit that, then turn it off.
(mine was set to automatic).
The clip is no longer missing.
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Re: Media Offline when it's not - reconnect in Fusion?

PostMon Aug 01, 2022 9:28 pm

Thanks guys for the tip. It solved my issue too. I couldn't figure out what was going on. This happened after I upgraded to 18. I created a text very basic no animation and will turn red "offline". Hope this will be fixed with the 18.0.1. I think that once I got a version that works for me, no more update (if possible). JMC
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Re: Media Offline when it's not - reconnect in Fusion?

PostTue Aug 09, 2022 1:28 am

MEDIA-OFFLINE error persists in DR 17.4.6. One solution is to clear the render cache to force a re-rendering of the project. Once that happens, all wayward clips are once again found living happily ever after within the project.
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Re: Media Offline when it's not - reconnect in Fusion?

PostMon Jan 08, 2024 6:53 pm

Just trying to export my assets so I can edit in a program without bugs and workarounds. I moved a Fusion clip up a track and it's media offline lol God.
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