- Posts: 1
- Joined: Wed Nov 08, 2023 6:40 pm
- Real Name: Aung Phone Myat
For some reason, you've selected OpenCL GPU processing mode in Resolve Preferences - System - Memory and GPU. The GPU Processing mode needs to be Auto or CUDA.
See if you can get into Resolve Preferences from the black Project Manager screen, by pressing <CTRL> and <,> (comma). If you can, change the GPU processing mode to Auto, save the prefs and restart Resolve. Now does it work?
If you can't get into Preferences, then do the following:
The following process will MOVE your Resolve preferences files to a backup location. This will force Resolve to create a new set of default preferences files when it launches. If this solves the launch issue, that would imply there was some corrupt preferences related file causing the startup issue.
Open File Explorer Options, and on the View tab, enable "Show hidden files, folders and drives".
Also unselect "Hide extensions for known file types".
Then in File Explorer, navigate to this folder:
C:\Users\aungp\AppData\Roaming\Blackmagic Design\DaVinci Resolve
Rename the Preferences folder to Preferences.old
Now see if Resolve will start.
If it does, it will have all the Resolve preferences set to default values.
If you had more than the standard default "Local Database" project library, those will not be shown. You'll need select the "Add Project Library" button and then select the "Connect" item, then enter the name and location of the project library(s). You can find that info in the dblist.conf file in the Preferences.old folder.
And if you had any other Resolve Preferences items modified from their default values, you'll need to modify those again as desired.
If Resolve still doesn't start, send a new Resolve log file. Also send a Windows System Information .NFO file. To create that, open the Windows System Information app, and select its File - Save menu.