Failed to restor database

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TilBill

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  • Real Name: Til Schlenker

Failed to restor database

PostFri Oct 09, 2020 9:23 pm

Hi, i had to reinstall windows and davici resolve. i backed up my database.
When i try to reinstall i got these error

"m Failed to restore database: Failed to restore database rest from C:/Users/til_s/Desktop/backup_2020.diskdb."

anyone an Idea how to fix it?
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Dwaine Maggart

Blackmagic Design

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Re: Failed to restor database

PostFri Oct 09, 2020 10:16 pm

When you restore a Disk database backup (which is what a .diskdb file is), you need to restore it to a unique name and new folder.

On a new install of Resolve on a new hard drive, you'll have the default Local Database, in the C:\Users\username\AppData\Roaming\Blackmagic Design\DaVinci Resolve\Support\Resolve Disk Database location.

To restore your backup, you need to call it something other than Local Database, and it needs to be in a new location, that Resolve can write to. You can't put a Disk database on an ExFAT partition.

If you've done all that, and it still fails to restore, put the .diskdb file on a file sharing site and provide a link to the file, and we'll take a look at it. You can PM me the link if you'd like to keep it private.
Dwaine Maggart
Blackmagic Design DaVinci Support
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quinnskelly958

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Re: Failed to restore database

PostFri Nov 13, 2020 5:00 am

Hi I have a similar issue!

Resolve randomly crashed and now while trying to reopen, I see:

Warning
Failed to write to database folder '/Users/quinnkelly/Downloads/_Resolve Projects'. Please make sure you have correct permissions.

After pressing OK, Davinci quits immediately. I have Restarted my mac many times and still no fix...

-MacBook Pro 13 inch,
-macOS Catalina 10.15.6
-Davinci Resolve 16.2.7

Any idea how to fix issue? Thank you!
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Dwaine Maggart

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Re: Failed to restor database

PostFri Nov 13, 2020 10:31 pm

Please send a Resolve diagnostics log file.

Open Finder, navigate to /Library/Application Support/Blackmagic Design/DaVinci Resolve and run CaptureLogs.

Since you are on Catalina, you'll get an error popup when you run CaptureLogs. Just ignore it. The log file will still be generated on your Desktop.

All the above assumes you are not using the Apple App Store version of Resolve.
Dwaine Maggart
Blackmagic Design DaVinci Support
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sergiomunoz30

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Re: Failed to restor database

PostSun May 15, 2022 1:53 pm

Hi I had to format my computer so I saved the database. But now that I have renstalle DR17, I can't retore the database
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Dwaine Maggart

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Re: Failed to restor database

PostThu May 26, 2022 4:21 am

What happens when you attempt to restore the backup? Can you share screen shots of any error messages that appear?
Dwaine Maggart
Blackmagic Design DaVinci Support
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sergiomunoz30

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Re: Failed to restor database

PostFri May 27, 2022 8:35 am

Dwaine Maggart wrote:What happens when you attempt to restore the backup? Can you share screen shots of any error messages that appear?



This is what appears
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Dwaine Maggart

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Re: Failed to restor database

PostFri May 27, 2022 4:36 pm

Can you put the backup file on a file sharing site and send a link? You can PM it to me, if you don't want your db to be public.
Dwaine Maggart
Blackmagic Design DaVinci Support
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Manny K

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Re: Failed to restor database

PostThu Jun 09, 2022 5:31 pm

Hello Dwaine, I'm having the same problem. About a month ago, we backed up a recently used database on our semi-retired MacPro (tube/trashcan) and are trying to restore it to our windows 10 DaVinci workstation.

I've tried restoring to both our Synology NAS (where all our DaVinci DB's and related files are stored) as well as to the PC's local hard drive - creating a new folder and new db name in both instances. All attempts in both locations have returned errors. Can you help? Thanks!

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