Big Sur, UltraStudio HD Mini and Resolve

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John Thorborg

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  • Joined: Mon May 18, 2015 1:28 pm
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Big Sur, UltraStudio HD Mini and Resolve

PostThu Nov 19, 2020 1:47 am

Hi,

I've a fresh install of MacOS 'Big Sur' on a 27" iMac 2017 with Resolve 17.1b1 and a UltraStudio HD mini.
This setup doesn't work, and after start up I can see that Resolve is addressing the USHDmini unit because it switching video standard or trying to.
Resolve responses with two error pop-ups;
- Failed to enable video output mode [0x48703235] at device 0
- Followed by; Failed to set videomode on the video I/O device

It seems to be something wrong with the Desktop Video software/driver (v11.7) because its own Media Express package can only play video for about 2 secs before it freezes up.

All freshly installed after manual removal of previous versions.

Please help!
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calatorul

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Re: Big Sur, UltraStudio HD Mini and Resolve

PostSun Dec 27, 2020 8:22 am

I experience the same issue on a (15inch) 2016 Mac Book Pro.
Help appreciated.
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John Thorborg

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  • Joined: Mon May 18, 2015 1:28 pm
  • Location: the Netherlands

Re: Big Sur, UltraStudio HD Mini and Resolve

PostFri Jan 08, 2021 8:09 pm

Hi,

This is due to a mis-installed or not properly updated Desktop Video 11.7 driver after a Big Sur update.
Check this thread; https: Mac mini M1 - Big Sur - Issues
Try to uninstall the Desktop Video Vxx.x software first then re-install Desktop Video 11.7 and follow the instructions to the letter.
Good luck.

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