Problems with ready-made templates from Motion Array in Davi

I recently became the owner of the Davinci Resolve Studio 17 version.
I have a problem with loading finished templates from the Motion Array platform.
I always get error messages that not a single template can be processed correctly.
Something is wrong with the scriptures. I also downloaded the appropriate font and still it doesn't work.
I always get the following error messages:
MediaIn1 cannot get frame for time 20
MediaOut1 cannot get parameter for input at time 20
MediaIn1 cannot get frame for time 24
MediaOut1 cannot get parameter for input at time 24
MediaIn1 cannot get frame for time 25
MediaOut1 cannot get parameter for input at time 25
MediaIn1 cannot get frame for time 27
MediaOut1 cannot get parameter for input at time 27
MediaIn1 cannot get frame for time 28
MediaOut1 cannot get parameter for input at time 28
MediaIn1 cannot get frame for time 28
MediaOut1 cannot get parameter for input at time 28
The fonts always cover almost everything with black.
What could be the problem ?
I would be very happy to receive quick feedback.
regards
Christian Elsner

I would be reaching out to Motion Array on this one.

Have you been given answers? Running into the same issues here...

Cheers
Roger