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PostgreSQL / Cannot Enable Collaboration

PostPosted: Mon Nov 23, 2020 10:24 am
by ritch1337
Hi there,

I am using PostgreSQL database with a server at home and connecting two clients on that server remotely. Everything is ready and works fine. Until we enable collaboration in the any project. After that, the client is not able to connect on that current project which is set to collaborative but only on the one PC. Both of the clients PCs are on the same network. One works, one not.

This one PC get an error "Cannot Enable Collaboration"
Please ensure that the machines are not connected using a VPN and that DaVinci Resolve is not being blocked by the system firewall.

Image

We are not using a VPN and also we got this error message even if we turn off the system firewall.

Does anybody know where can be an issue?

Thanks!

Re: PostgreSQL / Cannot Enable Collaboration

PostPosted: Tue Nov 24, 2020 12:39 am
by Igor Riđanović
Are both clients Resolve Studios or Resolves (free)?

Re: PostgreSQL / Cannot Enable Collaboration

PostPosted: Tue Nov 24, 2020 1:09 pm
by ritch1337
Igor Riđanović wrote:Are both clients Resolve Studios or Resolves (free)?
Hi, all are Studio.

Re: PostgreSQL / Cannot Enable Collaboration

PostPosted: Tue Jan 05, 2021 3:56 pm
by Remco Hekker
Did you ever find a workaround?
We have the same issue.
Have been using collaboration for a longer period and it used to work.

We have 3 studio workstations in a LAN connected to a Jellyfish Mobile that hosts our PostgreSQL database. Happy to provide more info if useful.

Kind regards,
Remco

Re: PostgreSQL / Cannot Enable Collaboration

PostPosted: Fri Feb 12, 2021 12:29 pm
by ritch1337
Still not :/

Remco Hekker wrote:Did you ever find a workaround?
We have the same issue.
Have been using collaboration for a longer period and it used to work.

We have 3 studio workstations in a LAN connected to a Jellyfish Mobile that hosts our PostgreSQL database. Happy to provide more info if useful.

Kind regards,
Remco

Re: PostgreSQL / Cannot Enable Collaboration

PostPosted: Fri Feb 12, 2021 3:35 pm
by Jim Simon
ritch1337 wrote:connecting two clients on that server remotely

I've read from staff that Collaboration isn't really meant to work that way. All machines should be in the same building, connected to the same LAN. Going through the Internet wasn't really part of the design.

Re: PostgreSQL / Cannot Enable Collaboration

PostPosted: Sat Feb 13, 2021 1:05 am
by Dwaine Maggart