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Resolve wont open
Posted:
Fri Dec 04, 2020 8:54 pmby SCLDUB123
Hi, Resolve wont open, I'm just getting the initial graphic window 'searching for control surfaces' and then it disappears. Link to logs attached.
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ttps://drive.google.com/file/d/11moGBMV ... sp=sharing
Re: Resolve wont open
Posted:
Fri Dec 04, 2020 9:57 pmby Dwaine Maggart
Your link requires access credentials. Please make it an openly accessible link.
Re: Resolve wont open
Posted:
Mon Dec 07, 2020 1:14 pmby SCLDUB123
Re: Resolve wont open
Posted:
Mon Dec 07, 2020 7:30 pmby Dwaine Maggart
Please also provide a Windows System Information .NFO file.
Re: Resolve wont open
Posted:
Mon Dec 07, 2020 9:35 pmby SCLDUB123
Re: Resolve wont open
Posted:
Mon Dec 07, 2020 9:50 pmby Dwaine Maggart
Not sure what you put on your Google drive. It says NSO file, but is empty.
We need a Windows System Information .NFO file. Open System Information, and select File - Save to create the .NFO file.
Re: Resolve wont open
Posted:
Wed Dec 09, 2020 10:58 amby SCLDUB123
Re: Resolve wont open
Posted:
Wed Dec 09, 2020 11:43 amby Dwaine Maggart
Move the display from the on board graphics port, to the RX480 GPU card port. We want no displays connected to the motherboard graphics ports.
If that doesn't help, send another Resolve log and .NFO file.
Re: Resolve wont open
Posted:
Wed Dec 09, 2020 12:25 pmby SCLDUB123
Thanks, I'll try that and get back to you
Re: Resolve wont open
Posted:
Wed Dec 16, 2020 8:50 pmby SCLDUB123
Thank you, that works!
Re: Resolve wont open
Posted:
Fri Jan 08, 2021 6:51 pmby resolvewontopen
davinci resolve has stopped working. wont open. have uninstalled. reinstalled. reverted to 16. back to 17. and so on. in the middle of a very important project. need to RESOLVE this asap
log -
https://we.tl/t-JL98TzYrDesystem spec:
imac: retina 5k 27-inch 2020
processor: 3.6ghz 10core intel core i9
memory: 72gb 2667mhz ddr4
graphics: amd redeon pro 5700 xt 16gb
Re: Resolve wont open
Posted:
Sat Jan 09, 2021 3:55 amby Uli Plank
Do you get to the home screen, where you are choosing projects?
Re: Resolve wont open
Posted:
Sat Jan 09, 2021 7:18 amby Dwaine Maggart
You currently have Resolve 16.0 installed. That's not going to run under Catalina.
If you install 16.2.8, that should work.
However, even if 16.2.8 works, its not going to load a 17 project. Resolve 17 projects are not backwards compatible with Resolve 16.
17b6 is working, but may be hanging or crashing when you load your "Copy of sc_deliver_2k" project.
If you can provide a project export .drp of that project, we can take a look at that and see if anything looks suspicious. You'll have to reinstall 17b6 to be able to export that project. Unless you already have a .drp of it.