No video showing in Resolve Studio 17b5

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Glen Stromquist

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No video showing in Resolve Studio 17b5

PostWed Dec 16, 2020 4:01 am

I just installed the newest b5 download, after first uninstalling the previous Studio 17 install, doing a registry clean with CCLeaner and a restart.

When I drag a video clip into my timeline or into media bin, nothing shows up, thumbnails and timeline is just black. These are clips that I have worked with in previous free versions just fine.

This seems to be just an issue with my desktop, as same version in my laptop is okay, with windows 10 pro at the same patch level. Specs for both laptop & desktop in my sig.

I have attached a log generated with the capturelogs.bat file.
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DaVinci-Resolve-logs-_205227.zip
(608.75 KiB) Downloaded 47 times
Ryzen7 5700X, 64GB RAM
Gigabyte X570 MB
2x8TB WD Black, 1TB SS 980pro SSD, 2TB 870EVO SSD, 2TB WD Black SSD
12GB RTX3080
Windows 10 Pro

HP Omen Laptop
i7 8750 6 Core CPU, 32GB RAM
1TB NVME SSD & 2TB Sata SSD
8GB RTX 2070 Max-Q GPU
Windows 10 Pro
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Uli Plank

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Re: No video showing in Resolve Studio 17b5

PostWed Dec 16, 2020 5:44 am

That AMD card does not support the same codecs as the Nvidia does. You may need to switch off hardware support and live with very slow playback (or just transcode).
My disaster protection: export a .drp file to a physically separated storage regularly.

Studio 19.1.3
MacOS 13.7.4, 2017 iMac, 32 GB, Radeon Pro 580 + eGPU
MacBook M1 Pro, 16 GPU cores, 32 GB RAM, MacOS 14.7.2
SE, USM G3
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Glen Stromquist

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Re: No video showing in Resolve Studio 17b5

PostWed Dec 16, 2020 7:07 pm

Uli Plank wrote:That AMD card does not support the same codecs as the Nvidia does. You may need to switch off hardware support and live with very slow playback (or just transcode).


Thing is, it was working okay with my AMD card, as were earlier versions of Resolve.

And when it does the hardware check before installing, nothing comes up about it.
Ryzen7 5700X, 64GB RAM
Gigabyte X570 MB
2x8TB WD Black, 1TB SS 980pro SSD, 2TB 870EVO SSD, 2TB WD Black SSD
12GB RTX3080
Windows 10 Pro

HP Omen Laptop
i7 8750 6 Core CPU, 32GB RAM
1TB NVME SSD & 2TB Sata SSD
8GB RTX 2070 Max-Q GPU
Windows 10 Pro
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Uli Plank

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Re: No video showing in Resolve Studio 17b5

PostThu Dec 17, 2020 2:58 am

If your clips are in more than 8 bit or 4:2:0, there is a high probability that I'm right.
My disaster protection: export a .drp file to a physically separated storage regularly.

Studio 19.1.3
MacOS 13.7.4, 2017 iMac, 32 GB, Radeon Pro 580 + eGPU
MacBook M1 Pro, 16 GPU cores, 32 GB RAM, MacOS 14.7.2
SE, USM G3
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Glen Stromquist

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Re: No video showing in Resolve Studio 17b5

PostFri Dec 18, 2020 12:34 am

I will try it - where do I switch it off?

A quick google search isn't showing me much and I don't see it in project settings.
Ryzen7 5700X, 64GB RAM
Gigabyte X570 MB
2x8TB WD Black, 1TB SS 980pro SSD, 2TB 870EVO SSD, 2TB WD Black SSD
12GB RTX3080
Windows 10 Pro

HP Omen Laptop
i7 8750 6 Core CPU, 32GB RAM
1TB NVME SSD & 2TB Sata SSD
8GB RTX 2070 Max-Q GPU
Windows 10 Pro
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Uli Plank

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  • Joined: Fri Feb 08, 2013 2:48 am
  • Location: Germany and Indonesia

Re: No video showing in Resolve Studio 17b5

PostFri Dec 18, 2020 2:17 am

It's in the prefs.
My disaster protection: export a .drp file to a physically separated storage regularly.

Studio 19.1.3
MacOS 13.7.4, 2017 iMac, 32 GB, Radeon Pro 580 + eGPU
MacBook M1 Pro, 16 GPU cores, 32 GB RAM, MacOS 14.7.2
SE, USM G3
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Jim Simon

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Re: No video showing in Resolve Studio 17b5

PostFri Dec 18, 2020 5:07 pm

Glen Stromquist wrote:doing a registry clean with CCLeaner



external-content.duckduckgo.com.png
external-content.duckduckgo.com.png (20.37 KiB) Viewed 743 times
My Biases:

You NEED training.
You NEED a desktop.
You NEED a calibrated (non-computer) display.
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Glen Stromquist

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Re: No video showing in Resolve Studio 17b5

PostFri Dec 18, 2020 7:14 pm

Uli Plank wrote:It's in the prefs.


Okay - in prefereces under Memory and GPU I unclicked the Auto in GPU configuration and turned off Decode H.264/H.265 using hardware acceleration in Decode options (it was the only thing checked)

I did them one at a time and restarted Resolve then tried dragging a video clip into the timeline in edit page, still same results. no video.

I even dragged video that wasn't H.264 and clips that were previously rendered in Resolve 16, still nothing, no video showing in thumbnail, timeline or trim window.

Image
Ryzen7 5700X, 64GB RAM
Gigabyte X570 MB
2x8TB WD Black, 1TB SS 980pro SSD, 2TB 870EVO SSD, 2TB WD Black SSD
12GB RTX3080
Windows 10 Pro

HP Omen Laptop
i7 8750 6 Core CPU, 32GB RAM
1TB NVME SSD & 2TB Sata SSD
8GB RTX 2070 Max-Q GPU
Windows 10 Pro
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JamieFennerCanberra

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  • Joined: Fri Nov 13, 2020 6:18 am
  • Location: Canberra
  • Real Name: Jamie Fenner

Re: No video showing in Resolve Studio 17b5

PostWed Dec 23, 2020 10:50 am

Hi,
Try Workspace->Reset UI Layout
Worked for me when my timeline decided to go black ...
Good luck

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