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Cant start the program

https://forum.blackmagicdesign.com/viewtopic.php?f=21&t=129410

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Cant start the program

PostPosted: Wed Dec 16, 2020 12:06 pm
by yenapippo
After apply the last win10 Updates i can't start the program any more.
I hav also tried on a fresh setup (win10) with all updates applied and the last 17 versione can't start.

Thanks!

Re: Cant start the program

PostPosted: Wed Dec 16, 2020 4:26 pm
by Jim Simon
What version of Win10 ?

Re: Cant start the program

PostPosted: Wed Dec 16, 2020 5:39 pm
by luxludus_media
Same here.

I can see the dB, and click on a project, but then get a black screen with no activity from there...

Software:

Resolve Studio 17b5 (file/product version 17.0.0.15) -- Uninstalled previous versions prior to installing 17b5.

System:


Micro-Star International Co., Ltd. P65 Creator 9SF

BIOS
Version E16Q4IMS.318
Date 5/18/2020

MOTHERBOARD
Manufacturer Micro-Star International Co., Ltd.
Model MS-16Q4
Version REV:1.0

OPERATING SYSTEM
Edition Microsoft Windows 10 Pro (64-bit)
Version (Build) 2009 (10.0.19042)

PROCESSOR
Intel® Core™ i9-9880H CPU @ 2.30GHz

GRAPHICS
Intel® UHD Graphics 630
Driver Details Up to date
Provider Intel Corporation
Version 27.20.100.9030
Date 11/27/2020
NVIDIA GeForce RTX 2070 with Max-Q Design
Provider NVIDIA
Version 27.21.14.6089
Date 12/11/2020

MEMORY 64 GB

Re: Cant start the program

PostPosted: Wed Dec 16, 2020 6:27 pm
by luxludus_media
luxludus_media wrote:Same here.

I can see the dB, and click on a project, but then get a black screen with no activity from there...


False alarm - Looks like when I connected my monitor to the laptop using a dock, the GPU somehow lost the monitor. Plugging the monitor back into the laptop fixed the issue. Thought I let everybody know, just in case they encounter a similar issue...