Speed Editor Support for DR16???
So I scoured the BMD website, looked for a manual to DL and eventually found my answer on a third-party website.
So the neat little Speed Editor ONLY works on beta software? BUT, if you move to the beta software forget about any support if you run into any problems! I've been stung on that when 16 was in beta working on a project I ran into a problem and support refused to troubleshoot the issue. Instead, they requested I thoroughly document the issue and post it on here. In the meantime, I had to restart the project in v15 from scratch. So no, I won't be moving a current project to a beta version again, thanks.
So now I have this cool little piece of hardware that is essentially a paperweight until 17 comes out of beta which could be months for all we know.
So my questions are the following:
For crying out loud, DR v16 was included with the purchase which you can't even use it with!!
AND, It just dawned on me that the full editor keyboard works in v16 so why does the speed editor not?
Back to work....
PS Ordered list items on here don't work.
So the neat little Speed Editor ONLY works on beta software? BUT, if you move to the beta software forget about any support if you run into any problems! I've been stung on that when 16 was in beta working on a project I ran into a problem and support refused to troubleshoot the issue. Instead, they requested I thoroughly document the issue and post it on here. In the meantime, I had to restart the project in v15 from scratch. So no, I won't be moving a current project to a beta version again, thanks.
So now I have this cool little piece of hardware that is essentially a paperweight until 17 comes out of beta which could be months for all we know.
So my questions are the following:
- 1. Who thought this was a good idea?
- 2. Why wasn't there a bump to 16.2.8 to provide support for the new editor KB?
- 3. Why wasn't there a notice included in or on the box stating v17 support ONLY?
For crying out loud, DR v16 was included with the purchase which you can't even use it with!!
AND, It just dawned on me that the full editor keyboard works in v16 so why does the speed editor not?
Back to work....
PS Ordered list items on here don't work.