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Dongle problem - Windows 10

PostPosted: Thu Dec 17, 2020 3:54 pm
by skefflijng
Hello,

I have a dongle that is working with Studio v16 but with v17b5 it's not found and I'm asked for an Activation key.

Green light is on.

CaptureLogs:
DaVinci-Resolve-logs-122020_155145.zip
(115.59 KiB) Downloaded 43 times


Thanks!

Re: Dongle problem - Windows 10

PostPosted: Thu Dec 17, 2020 5:44 pm
by Jim Simon
BMD routinely 'scrubs' counterfeit dongles with each new version of Resolve.

How was yours acquired?

Re: Dongle problem - Windows 10

PostPosted: Thu Dec 17, 2020 5:51 pm
by skefflijng
It was purchased 2nd hand - but did come boxed with manual on SD card so seemed fine, but I now fear it may not be legitimate...