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Cannot Uninstall New Version

PostPosted: Mon Dec 21, 2020 12:03 am
by illllm
Hello,

How does one uninstall the new version? The usual windows uninstall methods from Programs and Features and finding the uninstall.exe do not work. It says file could not be found or I dont have permissions. I am logged in as Administrator.

This is so frustrating. :oops: :evil: :cry:

Re: Cannot Uninstall New Version

PostPosted: Mon Dec 21, 2020 7:54 am
by Peter Chamberlain
Which program and version are u referring to?

Re: Cannot Uninstall New Version

PostPosted: Mon Dec 21, 2020 8:03 am
by HannaTur
Peter Chamberlain wrote:Which program and version are u referring to?

I think I know what his problem is - I too downloaded the latest update (Beta 6) and now the program is restricting use and asking for $299 for the studio version. Problem is, I have the studio version, at least before I downloaded the latest version, I did. How do we restore functionality?

Thank you.

Re: Cannot Uninstall New Version

PostPosted: Mon Dec 21, 2020 8:07 am
by Peter Chamberlain
U installed the free rather that the studio version Zoey.

Re: Cannot Uninstall New Version

PostPosted: Mon Dec 21, 2020 9:38 am
by HannaTur
I checked and I do have the studio download. Do you have any other ideas? Thank you for your help.

Re: Cannot Uninstall New Version

PostPosted: Sat Dec 26, 2020 10:40 am
by Peter Chamberlain
Just download the free version of the same or newer version
Install that download.

Re: Cannot Uninstall New Version

PostPosted: Sun Dec 27, 2020 1:31 pm
by Charles Bennett
Zoey, the free versions don't have the word "Studio" in their titles.

Re: Cannot Uninstall New Version

PostPosted: Tue Dec 29, 2020 2:31 am
by HannaTur
Solved. Thanks! You guys were right all along!