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Export still from Color tab doesn't work on 16.2.7
Posted:
Mon Dec 21, 2020 12:39 amby MarnMxxx
So on an iMac using Resolve 16.2.7. I can grab a frame in the Color tab. Then export that frame as a file. Doing the same on another computer it gives me an error message "Failed to retrieve still image from disk..."
Any ideas why it works fine on one computer but not another?
Re: Export still from Color tab doesn't work on 16.2.7
Posted:
Mon Dec 21, 2020 1:06 amby Jim Simon
Usually that happens when the Gallery has been moved or can't be accessed for some reason.
Grab a new still and try that.
Re: Export still from Color tab doesn't work on 16.2.7
Posted:
Mon Dec 21, 2020 1:31 amby MarnMxxx
Jim Simon wrote:Usually that happens when the Gallery has been moved or can't be accessed for some reason.
Grab a new still and try that.
Ugh, I just spent an hour selecting the stills. To do it again is a massive waste of my time. With no guarantee it'll this time either.
Re: Export still from Color tab doesn't work on 16.2.7
Posted:
Mon Dec 21, 2020 2:00 amby dariobigi
For a Mac, perhaps it’s a folder permissions issue? Grant all access to the folder contents.
Sent from my iPhone using Tapatalk
Re: Export still from Color tab doesn't work on 16.2.7
Posted:
Mon Dec 21, 2020 3:08 amby MarnMxxx
dariobigi wrote:For a Mac, perhaps it’s a folder permissions issue? Grant all access to the folder contents.
Sent from my iPhone using Tapatalk
Okay I tried but same. Thanks though