Resolve 17 Installation Failure

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RogerAF

  • Posts: 2
  • Joined: Mon Apr 02, 2018 10:24 pm
  • Real Name: Roger Furer

Resolve 17 Installation Failure

PostMon Dec 21, 2020 7:55 am

Hello, I just downloaded Resolve 17 and installed it over my previous version 16.2 with dismal results.
I have a Windows 10 Laptop 64-bit OS, I7 quad core @2.5GHz, with 16GB RAM, and 1TB HDD.
When attempting to start the program it seems to begin, the icon shows up in the task bar, but then just disappears. I restarted the machine and tried again, same result. I uninstalled the program and all DaVinci and Blackmagic apps, then reinstalled without administrator. But the same thing happens.
I'm now going to try downloading and installing 16.2.8 and see if that works better. If not, I'll try my old 16.2 and hope it works.
Any advice much appreciated.
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Peter Chamberlain

Blackmagic Design

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Re: Resolve 17 Installation Failure

PostMon Dec 21, 2020 8:09 am

U don’t mention the GPU model or driver so id start there.
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RogerAF

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  • Joined: Mon Apr 02, 2018 10:24 pm
  • Real Name: Roger Furer

Re: Resolve 17 Installation Failure

PostMon Dec 21, 2020 10:18 pm

2 things show up under Display Adapters in the Device Manager:
NVIDIA GeForce 940MX & Intel(R) HD Graphics 520

BTW Resolve 16.2.8 works just fine.

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