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Resolve 17 Installation Failure

PostPosted: Mon Dec 21, 2020 7:55 am
by RogerAF
Hello, I just downloaded Resolve 17 and installed it over my previous version 16.2 with dismal results.
I have a Windows 10 Laptop 64-bit OS, I7 quad core @2.5GHz, with 16GB RAM, and 1TB HDD.
When attempting to start the program it seems to begin, the icon shows up in the task bar, but then just disappears. I restarted the machine and tried again, same result. I uninstalled the program and all DaVinci and Blackmagic apps, then reinstalled without administrator. But the same thing happens.
I'm now going to try downloading and installing 16.2.8 and see if that works better. If not, I'll try my old 16.2 and hope it works.
Any advice much appreciated.

Re: Resolve 17 Installation Failure

PostPosted: Mon Dec 21, 2020 8:09 am
by Peter Chamberlain
U don’t mention the GPU model or driver so id start there.

Re: Resolve 17 Installation Failure

PostPosted: Mon Dec 21, 2020 10:18 pm
by RogerAF
2 things show up under Display Adapters in the Device Manager:
NVIDIA GeForce 940MX & Intel(R) HD Graphics 520

BTW Resolve 16.2.8 works just fine.