Screen freezing/blacking out when editing

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kommander

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  • Joined: Sun Dec 13, 2020 3:55 am
  • Real Name: Kylie Dela Rosa

Screen freezing/blacking out when editing

PostTue Dec 22, 2020 7:28 pm

First time on a forum, so if any more information is needed, please ask and I will happily provide!

During my first download of Davinci Resolve (16, I cannot remember the specific version), there were no problems, even with heavy editing and scrubbing.

After a problem in which I could not get Davinci Resolve to start, I deleted it and clean installed the version which I have now (16.2.8.005) and ran it as administrator, causing Windows to run the compatibility check which solved the problem. I assume Resolve now runs under Windows 8 because of the compatibility thing...

Resolve is now able to open and I am able to access my projects. However, with light editing, the preview becomes a black screen, and even if the playhead is on a clip, the video is still black. I am still able to drag the playhead along the timeline, but the preview remains black and I cannot play it. Pressing spacebar or clicking play in the viewer does not do anything, and the playhead remains where I left it.

This problem occurs when I "lightly" edit, like add photos to the timeline or cut and transform clips. It usually happens a few minutes after startup, to which I try to restart Resolve. Opening Resolve solves the problem and I can see the preview and edit for a few minutes until the preview blacks out and I can't play the video again.

Is there any way to solve this problem? It's strange because when I installed Davinci Resolve for the first time a couple months ago, editing was squeaky clean and no problems arose. But now...

Thank you for your help!
CPU: Ryzen 7 3700x
GPU: RX 5700xt
16GB 3600mhz DDR4 RAM
Windows 10
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Jim Simon

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Re: Screen freezing/blacking out when editing

PostWed Dec 23, 2020 3:51 pm

kommander wrote:I assume Resolve now runs under Windows 8 because of the compatibility thing...

Bad assumption. Update to Win 10.

Install and use Resolve from an Admin account.
My Biases:

You NEED training.
You NEED a desktop.
You NEED a calibrated (non-computer) display.
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kommander

  • Posts: 9
  • Joined: Sun Dec 13, 2020 3:55 am
  • Real Name: Kylie Dela Rosa

Re: Screen freezing/blacking out when editing

PostWed Dec 23, 2020 6:30 pm

I have been using an administrator account to install and use Resolve
CPU: Ryzen 7 3700x
GPU: RX 5700xt
16GB 3600mhz DDR4 RAM
Windows 10
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Jim Simon

  • Posts: 34455
  • Joined: Fri Dec 23, 2016 1:47 am

Re: Screen freezing/blacking out when editing

PostThu Dec 24, 2020 5:00 pm

Using Windows 10?
My Biases:

You NEED training.
You NEED a desktop.
You NEED a calibrated (non-computer) display.
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kommander

  • Posts: 9
  • Joined: Sun Dec 13, 2020 3:55 am
  • Real Name: Kylie Dela Rosa

Re: Screen freezing/blacking out when editing

PostThu Dec 24, 2020 5:42 pm

Yes. I only mentioned windows 8 because it was mentioned when compatibility mode was used to fix my previous issue of resolve not opening.
CPU: Ryzen 7 3700x
GPU: RX 5700xt
16GB 3600mhz DDR4 RAM
Windows 10

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