No Media

Hi new to forum have used v15 before had no issues with gopro 5 however i recently upgraded to gopro 9
also upgraded to v16. downloaded initial files fine did an edit but when i played back edited file in movie player and was stuttering so i downloaded the hevsc drivers fine.
But when went back do devinci my files are in red sayin no media ? i tried the relink but it did nothing i have even uninstalled devinci reinstalled.
i even recorded a brand new file uploaded to pc and it still says no media have no idea what to do about it
hope someone can help.
Regards shane

[Peter Chamberlain]

You will need the studio version for those clips

Thanks for reply but i get the feeling something else is going on prob seems to be since i downloaded hesv
codec from windows as i could at least see the media to edit but had an issue viewing final edited file in playback would stutter hence i down loaded codec. i have even done 4k footage and program still says no media .i will look to see if i can unistall codec if i can find it to see if that lets me view media again ?
Regards shane

It also depends on your GPU.

gpu is gtx 1070

[Peter Chamberlain]

Post a link to a clip and someone on windows with
Studio can check