Blackmagic Forum

Windows 10 changed me from Users\Username to Users\Username-Computername.
It won't let me delete the Users\Username folder. Just recreates it.

Resolve installs to Users\Username. (Even though I am Users\Username-Computername.)
But Resolve writes nothing to that folder because it doesn't have access rights. (Even though I give Everyone full access.) Can't change work folders in Project Settings because it needs access to stuff that doesn't exist.

Resolve does not appear on the Start Menu. I can't uninstall it because it doesn't exist.
There is no uninstall file.

Tried running the installation file as administrator, but it says a higher version already exists, and I must uninstall that. There is not a higher version on my PC, only this version. And anyway, only the DaVinci Control Panels show up in the list of Programs and Features.

Any suggestions.

PS I had a similar problem with Spitfire Audio, but that at least successfully wrote to User\Username, so I could copy the relevant AppData files to User\Username-Computername

You don’t mention which exact version you tried to install or in u r on windows 10? But it sounds like the install process was not with an admin account so u might need to use a clean up app to completely uninstall first

17.0b6.
Cleaning and reinstalling as Administrator worked, thanks.