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Unsupported GPU processing mode Installation problem

PostPosted: Mon Jan 04, 2021 3:13 am
by Alessandro Valori
I updated Resolve to version 17 on one of my desktop PCs, and got this error

Unsupported GPU processing mode

going on trying to figure out what the problem was, I went into gpu configuration and found myself in front of this:
the text of the tabs, off

the card drivers are up to date and 5 minutes earlier with version 16 everything worked perfectly.

Re: Unsupported GPU processing mode Installation problem

PostPosted: Mon Jan 04, 2021 4:17 am
by Shrinivas Ramani
You may need to upgrade your Nvidia drivers as the dialog mentions.

viewtopic.php?f=21&t=125040 - the minimum supported driver version has changed for v17

Re: Unsupported GPU processing mode Installation problem

PostPosted: Tue Jan 05, 2021 2:54 pm
by Alessandro Valori
As I had already written, I had already done the update of the drives, but despite this it kept giving the error,this is the problem.
Are there any other specific drivers I need to download?

Re: Unsupported GPU processing mode Installation problem

PostPosted: Tue Jan 05, 2021 11:39 pm
by Alessandro Valori
this is the driver version ...

Re: Unsupported GPU processing mode Installation problem

PostPosted: Tue Jan 05, 2021 11:42 pm
by Dwaine Maggart
In a File Explorer window, go to:

C:\Program Files\Blackmagic Design\DaVinci Resolve

and run CaptureLogs

This will place a Resolve log file named similar to this on your Windows desktop: DaVinci-Resolve-logs-20181228_140434.zip (You may not see the .zip extension if your system is set to hide known extensions).

Then open Windows System Information and do a File - Save (Not a File Export), which will generate a .NFO file.

Place both those files on a file sharing site and provide links to the files here.

If you are a new Forum user, you may not be allowed to post URLs. If this happens, just put a space near the front of the URL, so the system doesn't think it's a URL.

Re: Unsupported GPU processing mode Installation problem

PostPosted: Wed Jan 06, 2021 5:01 am
by Rohit Singhal
Alessandro Valori wrote:this is the driver version ...


Could you also try to clean install the Nvidia driver and see if it helps. There is a checkbox in the initial installation screens for the driver.