Blackmagic Forum

Pls help me, i wanted to unininstall Davinci resolve 16, but it doesn't works..
When I go to the Controlpanel and uninstall Resolve it sayes as you can see it in the attachments, that the feature is on a ROM disk or something like that. I don't know to fix this. The same is, if i'm trying to install resolve 17.

Thx for help

Try this Microsoft support app to remove Resolve:

https://support.microsoft.com/en-us/hel ... or-removed

Dwaine Maggart wrote:Try this Microsoft support app to remove Resolve:

https://support.microsoft.com/en-us/hel ... or-removed

Thank you, that worked. I was able to install Resolve 17 but when i create a new project i get into the editor for like 5 secs. and then it just crashes.

In a File Explorer window, go to:

C:\Program Files\Blackmagic Design\DaVinci Resolve

and run CaptureLogs

This will place a Resolve log file named similar to this on your Windows desktop: DaVinci-Resolve-logs-20181228_140434.zip (You may not see the .zip extension if your system is set to hide known extensions).

Then open Windows System Information and do a File - Save (Not a File Export), which will generate a .NFO file.

Place both those files on a file sharing site and provide links to the files here.

If you are a new Forum user, you may not be allowed to post URLs. If this happens, just put a space near the front of the URL, so the system doesn't think it's a URL.