- Posts: 2
- Joined: Tue Jan 12, 2021 3:50 pm
- Real Name: Yilu Zhou
Your version 17 database is not backwards compatible with version 16.
What GPU do you have, and how much RAM?
As for logs:
In a File Explorer window, go to:
C:\Program Files\Blackmagic Design\DaVinci Resolve
and run CaptureLogs
This will place a Resolve log file named similar to this on your Windows desktop: DaVinci-Resolve-logs-20181228_140434.zip (You may not see the .zip extension if your system is set to hide known extensions).
Then open Windows System Information and do a File - Save (Not a File Export), which will generate a .NFO file.
Place both those files on a file sharing site and provide links to the files here.
As you are a new forum user, place a space in the link so that the system doesn't recognize it as a URL.