Hangs or CTD on Generate optimized media. No Gen Proxy

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FuzzeeDee

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Hangs or CTD on Generate optimized media. No Gen Proxy

PostThu Jan 14, 2021 2:51 am

For some reason I suddenly (it was working fine last few projects) can't generate optimized media. When I try it either gets a few percentage points in then hangs, or it hangs at 0% or it almost immediately Crashes To Desktop. It has even forced a reboot. Even though I have setup the folder for proxy in the project settings, there is no generate proxy media option on the menu below generate optimized media. At my wits end, for now I will use handbrake to generate my proxy video and link manually.
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➤ DVR 19.1.2 Studio
CPU: Ryzen 9 5900XT 16C
MB: Gigabyte B550 Vision D-P
➤ WiFi 6, BT 5, 2.5Gb Ethernet
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Rohit Singhal

Blackmagic Design

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Re: Hangs or CTD on Generate optimized media. No Gen Proxy

PostThu Jan 14, 2021 9:03 am

Could you please replicate the issue and send us the logs?

Please review for more details: viewtopic.php?f=21&t=90190
Rohit Singhal
DaVinci Resolve Software Development
Blackmagic Design
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FuzzeeDee

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Re: Hangs or CTD on Generate optimized media. No Gen Proxy

PostThu Jan 14, 2021 2:11 pm

Rohit Singhal wrote:Could you please replicate the issue and send us the logs?

Please review for more details: viewtopic.php?f=21&t=90190

Do I have to extract the logs right after it happens or can I extract them now that I am in the middle of a project? In other words, do I need to re-create the issue immediately before extracting logs to get the info you need?
-
➤ DVR 19.1.2 Studio
CPU: Ryzen 9 5900XT 16C
MB: Gigabyte B550 Vision D-P
➤ WiFi 6, BT 5, 2.5Gb Ethernet
RAM: 64 GB Corsair 3600Mhz
GPU: EVGA RTX 3090 ftw 24GB
PSU: 850W 80+ Gold
OS: [b]Linux Mint/Cinnamon 22.1
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User avatar

FuzzeeDee

  • Posts: 109
  • Joined: Sun Oct 18, 2020 5:41 pm
  • Location: Alberta, Canada
  • Real Name: David Reid

Re: Hangs or CTD on Generate optimized media. No Gen Proxy

PostThu Jan 14, 2021 3:55 pm

UPDATE - I now am getting CTD when I try to render my project. Specifically I am working with 1080P footage with my project set at 1080P, I am rendering out to 4K. I have done this before with no issues. The only thing I have changed is I installed a new VST called Fresh Air from slate digital. Which I used in this project. I am posting this here instead of a new post because I think it is related - after all generating optimized media is a rendering process. Also included is my Log Files.

DaVinci-Resolve-logs-20210114-083511.zip
(213.23 KiB) Downloaded 48 times
-
➤ DVR 19.1.2 Studio
CPU: Ryzen 9 5900XT 16C
MB: Gigabyte B550 Vision D-P
➤ WiFi 6, BT 5, 2.5Gb Ethernet
RAM: 64 GB Corsair 3600Mhz
GPU: EVGA RTX 3090 ftw 24GB
PSU: 850W 80+ Gold
OS: [b]Linux Mint/Cinnamon 22.1

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