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Preview issues...

PostPosted: Sun Jan 17, 2021 1:45 pm
by thomas.chalopin
Hello,

I have some troubles while trying to edit a new video...

First I had a laggy preview screen, I was able to move a bit the timeline of the clip, then it freezes within seconds.

Now, I don't have any preview at all, not even the thumbnails, I don't understand. I never had these issues before.

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I uninstalled my good old Resolve 15 and upgraded to a 17 beta, but it hasn't changed anything.

I tried to untick this, doesn't change anything...

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And above everything when I decide to close Resolve, it crashes. Any ideas ?

Re: Preview issues...

PostPosted: Tue Jan 19, 2021 5:50 pm
by Jim Simon
"To help keep the v17 beta items separate from the regular forum topics, please use v17 beta sub forum for all your reports on v17 beta items.

Also, for operational questions, please refer to the New Features Guide that is in the installer before posting here."

- DaVinci Resolve Product Manager


17_Forum.png
17_Forum.png (60.2 KiB) Viewed 941 times

Re: Preview issues...

PostPosted: Tue Jan 19, 2021 6:36 pm
by thomas.chalopin
It was also related to an older version but anyways it looks like I solved the issue.

I believe I tried to edit videos while having something greedy in the background. I though the RAM was enough but looks like no (DDR3L 32Go)

My bad. Good evening

Re: Preview issues...

PostPosted: Tue Jan 19, 2021 9:05 pm
by thomas.chalopin
Nevermind... Started editing but had a crash, relaunched and then crashes again and again...

I checked the task manager on my second screen and when I was sliding the preview bar after opening a clip with a double click the GPU use goes crazy on 100%, only discord or messenger are opened, theres nothing greedy.

I got an issue with previews for sure, my nvidia pilots are updated. Any ideas ?

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Re: Preview issues...

PostPosted: Tue Jan 19, 2021 11:54 pm
by Charles Bennett
Is your GPU driver up to date? If it is an Nvidia GPU, make sure you are not using version 461.09 as this has been reported as causing problems.

Re: Preview issues...

PostPosted: Thu Jan 21, 2021 6:59 pm
by thomas.chalopin
Thanks Charles!

Indeed I checked geforce experience, says the driver is up to date but it's exactly the 461.09 version.

I clicked on the button to check if there's updates, and it's the latest Geforce Game Ready driver for my 1050Ti.

I found out there's a different driver available, which is the Nvidia Studio driver 460.89, I'm downloading that one and I hope I won't have any issues. Thank you !