new install

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user1138

  • Posts: 1
  • Joined: Sun Jan 17, 2021 4:29 pm
  • Real Name: ken long

new install

PostSun Jan 17, 2021 4:45 pm

hello,

I'm a new user and I am trying to install in ubuntu with xfce desktop. It sort of installed, but gave me errors related to GPU and Media stores.

The GPU menu would not allow me to change anything and then the program would crash away trying to select a media store.

My GPU is a Vega 10 family. and the install keeps thinking I have nvidia.

I saw to run this script to get info. not sure if it is relevant with beta 17 ?
this version of ubuntu uses systemd, not chkconfig .

Code: Select all
$ /opt/resolve/scripts/script.getlogs.v4
cp: cannot stat '/home/papa/.local/share/DaVinciResolve/logs/ResolveDebug.txt.backup': No such file or directory
cp: cannot stat '/var/log/messages': No such file or directory
cp: cannot stat '/etc/X11/XF86Config*': No such file or directory
cp: cannot stat '/var/log/XFree86.*.log': No such file or directory
/opt/resolve/scripts/script.getlogs.v4: line 93: /sbin/chkconfig: No such file or directory
cat: /proc/driver/nvidia/version: No such file or directory
cat: '/proc/driver/nvidia/gpus/*/information': No such file or directory


FYI:
Code: Select all
$ lsb_release -a
No LSB modules are available.
Distributor ID:   Ubuntu
Description:   Ubuntu 20.04.1 LTS
Release:   20.04
Codename:   focal


currently, trying to start from the command line, I get the following.
is "-h" a valid switch ? without anything, it crashes away without much info, to me.

appreciate any help in troubleshooting this install.

Code: Select all
$ /opt/resolve/bin/resolve -h
ActCCMessage Already in Table: Code= c005, Mode= 13, Level=  1, CmdKey= -1, Option= 0
ActCCMessage Already in Table: Code= c006, Mode= 13, Level=  1, CmdKey= -1, Option= 0
ActCCMessage Already in Table: Code= c007, Mode= 13, Level=  1, CmdKey= -1, Option= 0
ActCCMessage Already in Table: Code= 2282, Mode=  0, Level=  0, CmdKey= 8, Option= 0
PnlMsgActionStringAdapter Already in Table: Code= 615e, Mode=  0, Level=  0, CmdKey= -1, Option= 0
17.0.0b.0018 Linux/Clang
Main thread starts: 945FB640
Failed to load config file "-h".resolve: /home/jenkins/jenkins/workspace/resolve/Resolve/Cyclone/Main/AppConfig.cpp:202: void AppConfig::LoadAllSiteInfo(): Assertion `m_SiteEnabledIdx > 0' failed.
log4cxx: No appender could be found for logger (Main).
log4cxx: Please initialize the log4cxx system properly.


==========[CRASH DUMP]==========
#TIME Sun Jan 17 11:27:51 2021 - Uptime 00:00:00 (hh:mm:ss)
#PROGRAM_NAME DaVinci Resolve v17.0.0b.0018 (Linux/Clang)
#BMD_BUILD_UUID c86483d0-7d5f-4061-a4da-ad984ffeb17d
#BMD_GIT_COMMIT e5e97e227ab97e451b03439a57448c70dc3d3ee0
#BMD_UTIL_VERSION 17.0.0b.0018
#OS Linux

/opt/resolve/bin/resolve() [0x47386e9]
/opt/resolve/bin/resolve() [0x2562631]
/lib/x86_64-linux-gnu/libpthread.so.0(+0x153c0) [0x7f9ac13a13c0]
/lib/x86_64-linux-gnu/libc.so.6(gsignal+0xcb) [0x7f9aa2ba518b]
/lib/x86_64-linux-gnu/libc.so.6(abort+0x12b) [0x7f9aa2b84859]
/lib/x86_64-linux-gnu/libc.so.6(+0x25729) [0x7f9aa2b84729]
/lib/x86_64-linux-gnu/libc.so.6(+0x36f36) [0x7f9aa2b95f36]
/opt/resolve/bin/resolve() [0x2581856]
/opt/resolve/bin/resolve() [0x257fd6f]
/opt/resolve/bin/resolve() [0x257f628]
/opt/resolve/bin/resolve() [0x4086250]
/opt/resolve/bin/resolve() [0x2a29ae9]
/opt/resolve/bin/resolve() [0x2a299ee]
/opt/resolve/bin/resolve() [0x25608b5]
/opt/resolve/bin/resolve() [0x255d6bb]
/lib/x86_64-linux-gnu/libc.so.6(__libc_start_main+0xf3) [0x7f9aa2b860b3]
/opt/resolve/bin/resolve() [0x255c79b]
Signal Number = 6

================================
resolve: /home/jenkins/jenkins/workspace/resolve/Resolve/Cyclone/Main/AppConfig.cpp:202: void AppConfig::LoadAllSiteInfo(): Assertion `m_SiteEnabledIdx > 0' failed.


==========[CRASH DUMP]==========
#TIME Sun Jan 17 11:27:51 2021 - Uptime 00:00:00 (hh:mm:ss)
#PROGRAM_NAME DaVinci Resolve v17.0.0b.0018 (Linux/Clang)
#BMD_BUILD_UUID c86483d0-7d5f-4061-a4da-ad984ffeb17d
#BMD_GIT_COMMIT e5e97e227ab97e451b03439a57448c70dc3d3ee0
#BMD_UTIL_VERSION 17.0.0b.0018
#OS Linux

/opt/resolve/bin/resolve() [0x47386e9]
/opt/resolve/bin/resolve() [0x2562631]
/lib/x86_64-linux-gnu/libpthread.so.0(+0x153c0) [0x7f9ac13a13c0]
/lib/x86_64-linux-gnu/libc.so.6(gsignal+0xcb) [0x7f9aa2ba518b]
/lib/x86_64-linux-gnu/libc.so.6(abort+0x12b) [0x7f9aa2b84859]
/lib/x86_64-linux-gnu/libc.so.6(+0x25729) [0x7f9aa2b84729]
/lib/x86_64-linux-gnu/libc.so.6(+0x36f36) [0x7f9aa2b95f36]
/opt/resolve/bin/resolve() [0x2581856]
/opt/resolve/bin/resolve() [0x257fd6f]
/opt/resolve/bin/resolve() [0x257f628]
/opt/resolve/bin/resolve() [0x2591721]
/opt/resolve/bin/resolve() [0x256284c]
/lib/x86_64-linux-gnu/libpthread.so.0(+0x153c0) [0x7f9ac13a13c0]
/lib/x86_64-linux-gnu/libc.so.6(gsignal+0xcb) [0x7f9aa2ba518b]
/lib/x86_64-linux-gnu/libc.so.6(abort+0x12b) [0x7f9aa2b84859]
/lib/x86_64-linux-gnu/libc.so.6(+0x25729) [0x7f9aa2b84729]
/lib/x86_64-linux-gnu/libc.so.6(+0x36f36) [0x7f9aa2b95f36]
/opt/resolve/bin/resolve() [0x2581856]
/opt/resolve/bin/resolve() [0x257fd6f]
/opt/resolve/bin/resolve() [0x257f628]
/opt/resolve/bin/resolve() [0x4086250]
/opt/resolve/bin/resolve() [0x2a29ae9]
/opt/resolve/bin/resolve() [0x2a299ee]
/opt/resolve/bin/resolve() [0x25608b5]
/opt/resolve/bin/resolve() [0x255d6bb]
/lib/x86_64-linux-gnu/libc.so.6(__libc_start_main+0xf3) [0x7f9aa2b860b3]
/opt/resolve/bin/resolve() [0x255c79b]
Signal Number = 6

================================
Aborted (core dumped)



Code: Select all
$ /opt/resolve/bin/resolve
ActCCMessage Already in Table: Code= c005, Mode= 13, Level=  1, CmdKey= -1, Option= 0
ActCCMessage Already in Table: Code= c006, Mode= 13, Level=  1, CmdKey= -1, Option= 0
ActCCMessage Already in Table: Code= c007, Mode= 13, Level=  1, CmdKey= -1, Option= 0
ActCCMessage Already in Table: Code= 2282, Mode=  0, Level=  0, CmdKey= 8, Option= 0
PnlMsgActionStringAdapter Already in Table: Code= 615e, Mode=  0, Level=  0, CmdKey= -1, Option= 0
17.0.0b.0018 Linux/Clang
Main thread starts: D5535640
0x7fc1d5535640 | Undefined            | INFO  | 2021-01-17 11:41:16,086 | --------------------------------------------------------------------------------
0x7fc1d5535640 | Undefined            | INFO  | 2021-01-17 11:41:16,086 | Loaded log config from /home/papa/.local/share/DaVinciResolve/configs/log-conf.xml
0x7fc1d5535640 | Undefined            | INFO  | 2021-01-17 11:41:16,086 | --------------------------------------------------------------------------------
Segmentation fault (core dumped)

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