activation server error

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MassimoAlbertoCroce

  • Posts: 101
  • Joined: Wed Mar 05, 2014 11:00 pm

activation server error

PostMon Jan 25, 2021 11:13 am

I'm having issue trying to activate (but also deactivate) the license,
Can someone confirm this?
Mac Studio - 32GB RAM - 32GPU CORE
NVME RAID
DaVinci Resolve Studio 18.5
MacOs 12.6
BM mini Monitor 3G
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Uli Plank

  • Posts: 25124
  • Joined: Fri Feb 08, 2013 2:48 am
  • Location: Germany and Indonesia

Re: activation server error

PostMon Jan 25, 2021 11:53 am

I had that problem recently. I could reach BM's server just fine, but got no activation.
I tried by tethering my phone and that worked. Go figure!
My disaster protection: export a .drp file to a physically separated storage regularly.

Studio 19.1.3
MacOS 13.7.4, 2017 iMac, 32 GB, Radeon Pro 580 + eGPU
MacBook M1 Pro, 16 GPU cores, 32 GB RAM, MacOS 14.7.2
SE, USM G3
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Thomas Lombard

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  • Joined: Fri Mar 28, 2014 6:24 pm
  • Location: Moulins, FRANCE

Re: activation server error

PostMon Jan 25, 2021 12:10 pm

I had the same problem since this morning on 2 PC --> license deactivated. / and cannot reactive
Still have 2 Other PC working well.

I just de-active 1 PC and cannot reactive now...

I use studio version 17 the beta 7 / under linux
TooM
Multi (x9)PC WorkStation - LinuxOS (Ubuntu 24.04 LTS)
OMV 10 Gbps TrueNAS - PostgreSQL Collaboration
http://k-prod.fr - Vidéo Edition Agency
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Siegfried

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  • Joined: Mon Jan 25, 2021 3:19 pm
  • Real Name: Siegfried Mercelis

Re: activation server error

PostMon Jan 25, 2021 3:31 pm

Same activation error here on 17b7, Windows 10. First time activating, just received the license key today.
Tried disabling Antivirus/Firewall, with and without VPN. Tethering to smartphone. Running as admin.
No luck so far. :cry:
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KaïÔShin

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  • Joined: Mon Jan 25, 2021 4:38 pm
  • Real Name: Karl Tiomico

Re: activation server error

PostMon Jan 25, 2021 4:40 pm

Same for me I just received a license and I can't Activate it. I tried disabling Firewall, VPN to US, tether too

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