Can't activate resolve studio key on second machine -Austria

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Plajer

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  • Real Name: Peter Kmet

Can't activate resolve studio key on second machine -Austria

PostMon Feb 01, 2021 4:08 pm

Hi team as stated above I sadly cannot activate. Are the servers down or something?

EDIT: I also tried deactivating on my primary machine, which gives me an error as well. That's why I am thinking there might be server problems? I don't know...

EDIT2: After restarting the second machine and trying to activate again I got the message "No activations left, clearing previous activations" ... Now my primary/first machine is deactivated as well and I can't activate any of the two

EDIT3: Restarting both computers and the router and disabling the windows firewall made no difference

EDIT4: I disabled my LAN and tried activating via my phones internet (teethering) - made no difference.
Contacted the support.
Last edited by Plajer on Mon Feb 01, 2021 4:46 pm, edited 2 times in total.
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matijaubet

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Re: Can't activate resolve studio key on second machine -Aus

PostMon Feb 01, 2021 4:27 pm

hi i have the same error message, i tried to activate it for the first time and the same happens :oops:
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Plajer

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Re: Can't activate resolve studio key on second machine -Aus

PostMon Feb 01, 2021 4:32 pm

matijaubet wrote:hi i have the same error message, i tried to activate it for the first time and the same happens :oops:


Good to know that I am not the only one. Debugging at this moment, updating the first post with my activities.
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MadderMartigan

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Re: Can't activate resolve studio key on second machine -Aus

PostMon Feb 01, 2021 5:04 pm

Please keep us updated on what support says. Same issue right now. Thanks for posting!
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AndreaLeo

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Re: Can't activate resolve studio key on second machine -Aus

PostMon Feb 01, 2021 5:37 pm

Hey! Today I'm going mad trying to activate my Davinci Resolve Studio but I'm getting the error, so it's a
generalized problem?
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Nick Latimer

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Re: Can't activate resolve studio key on second machine -Aus

PostMon Feb 01, 2021 6:35 pm

Same issue for me. Tried all of the above 'solutions' to no avail.

Customer support has not gotten back to me in days now.

This is beyond frustrating.
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AndreaLeo

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Re: Can't activate resolve studio key on second machine -Aus

PostMon Feb 01, 2021 8:32 pm

After several try (and hours), I manage to activate Resolve!
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Gary Hango

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Re: Can't activate resolve studio key on second machine -Aus

PostMon Feb 01, 2021 8:47 pm

Kind of ironic that us freebie users can continue working but paying customers can’t.
Microsoft Windows 10 Pro x64
Intel(R) Core(TM) i7-6700, 3.40GHz, 32.0 GB
MB: MSI, BIOS: American Megatrends Inc. A.60, 12/17/2015
NVIDIA GeForce GTX 960, 2Gb
Resolve 18.1.1.0007(Free)
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Plajer

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Re: Can't activate resolve studio key on second machine -Aus

PostMon Feb 01, 2021 8:55 pm

It is now working for me guys. Must have been some kind of server problems on their side. Everything fine on both machines so far.

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