Page 1 of 1

Can't activate resolve studio key on second machine -Austria

PostPosted: Mon Feb 01, 2021 4:08 pm
by Plajer
Hi team as stated above I sadly cannot activate. Are the servers down or something?

EDIT: I also tried deactivating on my primary machine, which gives me an error as well. That's why I am thinking there might be server problems? I don't know...

EDIT2: After restarting the second machine and trying to activate again I got the message "No activations left, clearing previous activations" ... Now my primary/first machine is deactivated as well and I can't activate any of the two

EDIT3: Restarting both computers and the router and disabling the windows firewall made no difference

EDIT4: I disabled my LAN and tried activating via my phones internet (teethering) - made no difference.
Contacted the support.

Re: Can't activate resolve studio key on second machine -Aus

PostPosted: Mon Feb 01, 2021 4:27 pm
by matijaubet
hi i have the same error message, i tried to activate it for the first time and the same happens :oops:

Re: Can't activate resolve studio key on second machine -Aus

PostPosted: Mon Feb 01, 2021 4:32 pm
by Plajer
matijaubet wrote:hi i have the same error message, i tried to activate it for the first time and the same happens :oops:


Good to know that I am not the only one. Debugging at this moment, updating the first post with my activities.

Re: Can't activate resolve studio key on second machine -Aus

PostPosted: Mon Feb 01, 2021 5:04 pm
by MadderMartigan
Please keep us updated on what support says. Same issue right now. Thanks for posting!

Re: Can't activate resolve studio key on second machine -Aus

PostPosted: Mon Feb 01, 2021 5:37 pm
by AndreaLeo
Hey! Today I'm going mad trying to activate my Davinci Resolve Studio but I'm getting the error, so it's a
generalized problem?

Re: Can't activate resolve studio key on second machine -Aus

PostPosted: Mon Feb 01, 2021 6:35 pm
by Nick Latimer
Same issue for me. Tried all of the above 'solutions' to no avail.

Customer support has not gotten back to me in days now.

This is beyond frustrating.

Re: Can't activate resolve studio key on second machine -Aus

PostPosted: Mon Feb 01, 2021 8:32 pm
by AndreaLeo
After several try (and hours), I manage to activate Resolve!

Re: Can't activate resolve studio key on second machine -Aus

PostPosted: Mon Feb 01, 2021 8:47 pm
by Gary Hango
Kind of ironic that us freebie users can continue working but paying customers can’t.

Re: Can't activate resolve studio key on second machine -Aus

PostPosted: Mon Feb 01, 2021 8:55 pm
by Plajer
It is now working for me guys. Must have been some kind of server problems on their side. Everything fine on both machines so far.