DaVinci Resolve 16 crashing when saving project

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Jimixter

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  • Real Name: James Dandridge

DaVinci Resolve 16 crashing when saving project

PostMon Feb 01, 2021 4:09 pm

I have a project which is currently about 20 minutes long, with two short (30 second) fusion compositions amongst a load of edited video (1280 x 720 HD 720P, 24fps).

I have been saving the project as incremental versions to provide safety-backups, and about four versions back DaVinci Resolve began to start crashing every time I save the project as a new version.

When DaVinci Resolve has been re-started and the prokect re-opened, it seems to play fine, but then I get further crashes when I continue to "Save As" my work.

I am running DaVinci Resolve 16 (16.2.8.005) on Windows 10 Pro (version 20H2). I do not have any external control surfaces or hardware connected.
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Dwaine Maggart

Blackmagic Design

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Re: DaVinci Resolve 16 crashing when saving project

PostMon Feb 01, 2021 11:43 pm

In a File Explorer window, go to:

C:\Program Files\Blackmagic Design\DaVinci Resolve

and run CaptureLogs

This will place a Resolve log file named similar to this on your Windows desktop: DaVinci-Resolve-logs-20181228_140434.zip (You may not see the .zip extension if your system is set to hide known extensions).

Then open Windows System Information and do a File - Save (Not a File Export), which will generate a .NFO file.

Place both those files on a file sharing site and provide links to the files here.

If you are a new Forum user, you may not be allowed to post URLs. If this happens, just put a space near the front of the URL, so the system doesn't think it's a URL.
Dwaine Maggart
Blackmagic Design DaVinci Support
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Jimixter

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  • Real Name: James Dandridge

Re: DaVinci Resolve 16 crashing when saving project

PostMon Mar 15, 2021 7:53 pm

Great thank you, will follow-up with links when the issue next occurs.

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