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Activation! Help! Upd. Huray! It's alive!

https://forum.blackmagicdesign.com/viewtopic.php?f=21&t=133457

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Activation! Help! Upd. Huray! It's alive!

PostPosted: Wed Feb 03, 2021 2:11 pm
by cadeg_rsh
So, I uninstall previews version of DVR Studio and delete all BMD folders from Program Files and Program Data, after that, I install new beta (8) and now DVR don't accept my key... What should I do?

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UPD. And version 16 too. Need help!

UPD. And 15 too. What should I do???

UPD. As I suspect

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But, I use this key only on this workstation, but have reinstall Windows some months ago. Where I can saw all device and can make license management now? Somebody help!

UPD. It's ALIVE!!!

Re: Activation! Help!

PostPosted: Thu Feb 04, 2021 2:38 am
by Uli Plank
They seem to have a problem with their license servers. Do what they write: contact support.
The more complaints, the faster they may get their act together.

Re: Activation! Help!

PostPosted: Thu Feb 04, 2021 6:26 am
by cadeg_rsh
Uli Plank wrote:They seem to have a problem with their license servers. Do what they write: contact support.
The more complaints, the faster they may get their act together.


And here, unfortunately, it is not so easy to get and write to support. I wrote, in response I received a long letter with instructions and here's how to get help, I'm not sure I got it right. I don't speak English very well.