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Media constantly goes offline

PostPosted: Fri Feb 05, 2021 9:01 am
by Augu1991
My media is going offline constantly without reason in the middle of editing. I cant relink it and i hasn't been moved at all. Any reason or fix

Re: Media constantly goes offline

PostPosted: Fri Feb 05, 2021 4:40 pm
by aerofart
Is this media connected via a wifi network link by chance? I get media offline from time to time for whatever reason, but I notice it occurs to a far greater extent and more frequently when I am connected to the media in question via my wifi-connected NAS (a temporary setup).

Re: Media constantly goes offline

PostPosted: Fri Feb 05, 2021 4:49 pm
by Jim Simon
You're using only internal drives, August?

Re: Media constantly goes offline

PostPosted: Fri Feb 05, 2021 5:18 pm
by panos_mts
It happened to me with beta 8, my clips are on internal SSD. I never had this problem with previous betas.

Re: Media constantly goes offline

PostPosted: Sat Feb 06, 2021 2:01 pm
by Plotzki
I've been experiencing this problem thru several other Davinci versions. I love Davinci, but this unresolved issue is making me considering to move to other software. I've tried to isolate the problem but never got a solid answer. It happens both with external or internal drives.

It happens with h.26x files, but with ProRes files as well.

Most of the time I quit DaVinci, open It again and it is fixed (sometimes it is needed to clear the cache, of course). But I never know if it will happen in the middle of a export, as already happened.

I am using DaVinci 17.1 Beta7 in a M1 MacBook Air. Big Sur 11.1

Re: Media constantly goes offline

PostPosted: Sat Feb 06, 2021 2:30 pm
by oilar123
Have you checked the power options for the disks, both in BIOS and in OS? Turn every power saving options off and see if the problem goes away. If so you can reintroduce them one by one until the problem comes back. On my Windows PC there are specific power saving options for the disks and for the USB bus. I suspect that on a laptop those saving options are set very aggressive.

Re: Media constantly goes offline

PostPosted: Sat Feb 06, 2021 4:56 pm
by Plotzki
oilar123 wrote:Have you checked the power options for the disks, both in BIOS and in OS? Turn every power saving options off and see if the problem goes away. If so you can reintroduce them one by one until the problem comes back. On my Windows PC there are specific power saving options for the disks and for the USB bus. I suspect that on a laptop those saving options are set very aggressive.


hmmm... that makes sense. I will give it a try, but it would be nice for DaVinci manage that better. Other softwares do not have this issue on notebooks. I live and work in a small sailboat, energy efficiency here is key, I am sure that today it is important for a lot of people that make they're living editing videos on a nomadic lifestyle.

Re: Media constantly goes offline

PostPosted: Sun Feb 07, 2021 3:01 am
by Uli Plank
Well, DR is really stressing the GPU and, depending on footage and functions used, the CPU too. Most laptops are challenged then for cooling. Only exception: the new Macs with M1 CPU. They don't get hot and they don't throttle.