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Hello all, my Resolve is crashing during rendering on what should be a relatively simple color grading, though the files are rather large (input is 1.5 hours at 5:1 BRAW 60fps, outputting at 4k 60fps H.264 for YouTube). The crashing usually happens within the first 10 minutes of render. I don't believe the program is overtaxing my hardware. I'm a complete neophyte when it comes to Resolve.

Thank you in advance for any assistance.

System Specs
Windows 10 Pro, Ver. 20H2, OS Build 19042.746, Experience Pack 120.2212.551.0,
Threadripper 2950x
Corsair LPX 64gb DDR4 RAM
EVGA RTX 3080 FTW3, Studio driver 460.89
Samsung 2TB NVME
Corsair RMx 1000W Power Supply

Crash Logs

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----------------------------------------------------------------------
#TIME Fri Jan 22 01:28:23 2021 - Uptime 06:28:20 (hh:mm:ss)
#PROGRAM_NAME DaVinci Resolve Studio v16.2.8.005 (Windows/MSVC)

00007FF73237AAFA
00007FF732358542
00007FF732358077
00007FF7323572B3
00007FF90621C247
00007FF908A74B63
00007FF908A5BB16
00007FF908A7130F
00007FF908A1B5E4
00007FF908A6FE3E
00007FF8D2E1BA3F
00007FF8D2E1C163
0000022078A63A40

----------------------------------------------------------------------
#TIME Thu Feb 04 11:45:16 2021 - Uptime 00:08:07 (hh:mm:ss)
#PROGRAM_NAME DaVinci Resolve Studio v16.2.8.005 (Windows/MSVC)

00007FF6DE98AAFA
00007FF6DE968542
00007FF6DE968077
00007FF6DE9672B3
00007FFA9047C247
00007FFA92AD4B63
00007FFA92ABBB16
00007FFA92AD130F
00007FFA92A7B5E4
00007FFA92ACFE3E
00007FFA73712600
00007FFA73735823

----------------------------------------------------------------------
#TIME Thu Feb 04 11:53:49 2021 - Uptime 00:05:21 (hh:mm:ss)
#PROGRAM_NAME DaVinci Resolve Studio v16.2.8.005 (Windows/MSVC)

00007FF77827AAFA
00007FF778258542
00007FF778258077
00007FF7782572B3
00007FFAC84EC247
00007FFACAB34B63
00007FFACAB1BB16
00007FFACAB3130F
00007FFACAADB5E4
00007FFACAB2FE3E

----------------------------------------------------------------------
#TIME Thu Feb 04 12:14:44 2021 - Uptime 00:03:52 (hh:mm:ss)
#PROGRAM_NAME DaVinci Resolve Studio v16.2.8.005 (Windows/MSVC)

00007FF79262AAFA
00007FF792608542
00007FF792608077
00007FF7926072B3
00007FFA78F8C247
00007FFA7B534B63
00007FFA7B51BB16
00007FFA7B53130F
00007FFA7B4DB5E4
00007FFA7B52FE3E
00007FFA54C1BA3F
00007FFA54C1C163
000002B7A354BF40


Which specific studio GPU driver?
Can u use the help menu generate logs AMD post a link with the log resolve generates

Hi, Peter. Thanks for your help. I found your replies in other threads and have downgraded to 460.89 (after using Display Driver Uninstaller). Also, I'm running Window 10 Pro 20H2, OS build 19042.746, Windows Feature Experience Pack 120.2212.551.0. Below are my latest logs after installing 460.89. I have attached the log file.

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----------------------------------------------------------------------
#TIME Fri Feb 05 23:55:23 2021 - Uptime 00:18:31 (hh:mm:ss)
#PROGRAM_NAME DaVinci Resolve Studio v16.2.8.005 (Windows/MSVC)

00007FF7B023AAFA
00007FF7B0218542
00007FF7B0218077
00007FF7B02172B3
00007FF801A7C247
00007FF803DB4B63
00007FF803D9BB16
00007FF803DB130F
00007FF803D5B5E4
00007FF803DAFE3E
00007FFF9D4BBA3F
00007FFF9D4BC643
0000000000000004
0000003E542FF5B0
000001A21F3DAC40
000001A21F3DAAC0
000001A200000001
000001A21BBE5CE0
0000003E542FF530
000001A100000000

----------------------------------------------------------------------
#TIME Sat Feb 06 11:52:39 2021 - Uptime 00:08:56 (hh:mm:ss)
#PROGRAM_NAME DaVinci Resolve Studio v16.2.8.005 (Windows/MSVC)

00007FF65B57AAFA
00007FF65B558542
00007FF65B558077
00007FF65B5572B3
00007FF817AFC247
00007FF81A054B63
00007FF81A03BB16
00007FF81A05130F
00007FF819FFB5E4
00007FF81A04FE3E


I've further switched between the four permutations of Nvidia Studio Drivers 461.40 and 460.89 and Resolve 17 and 16. In the latest crash I am getting BSOD IRQL_NOT_LESS_OR_EQUAL. I'm no longer sure whether this is a Resolve or Windows 10 issue. I did notice that when I'm rendering in a 30fps timeline (as opposed to 60fps) the program is much less likely to crash.

I have now experienced 2 serious crashes during rendering a tracker in fusion.Crashes so severe that the project will not reopen.
Here's the crash log. I have also sent an email to Blackmagic Design asking that they refund my money for the software and speed editor under warranty as being unfit for purpose.
Here are my system specs:

27-inch iMac with Retina 5K display
PROCESSOR 065-C8Y3 3.6GHz 10-core Intel Core i9
MEMORY 065-C923 64GB 2666 MHz DDR4
SOLID STATE DRIVE 065-C92D 2TB SSD
External 8TB hard drive
GRAPHICS 065-C8Y7 Radeon Pro 5700XT w/16GB GDDR6

I've reseated my RAM and completed MemTest86 for the last 25 hours and it shows no errors. I've also reinstalled 460.89 Studio in Safe Mode, first using DDU. I've attached a log including my latest crash.

I looked into the event viewer and saw...

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DistributedCOM(DCOM) Errors Event ID:10016

However, I believe this could just be incidental and not the cause of the crashing.

@Godwin: Please provide a Windows System Information .NFO file. Open System Information, then select the File menu, and then Save to generate the .NFO file.

Many of your crash logs show unknown CUDA error 999 messages, which is very unusual.

Make sure your 3080 card is in a x16 slot and properly seated.

Your specific 3080 card requires 3 (!) 8 pin PCIe power connectors from the power supply. Does your power supply provide that? Are you using any weird Y power adapters? Make certain all the power connectors are properly seated.

When Resolve is rendering, that forces the GPU to use maximum power. The fact it's failing when rendering with unknown CUDA errors makes it seem likely that it's an issue with the power feeding the card.

Hi Dwaine, thank you for chiming in. I just re-seated all the cables (into power supply and video card) as well as the video card itself into the PCIe slot after blowing compressed air into them. Each of the 8-pin connectors has a dedicated cable so there are no Y-splits or daisy-chaining going on. It's a Corsair 1000w power supply.

I was able to get Resolve to crash again afterwards so I have a fresh log for you. The .NFO file is a touch too big to upload so you can download it from my Google drive here (link). Google drive thinks it's an audio file but it is still downloadable.

I appreciate your help.

RibbonWork wrote:I'm a complete neophyte when it comes to Resolve.

Not everyone knows about this so...just as a point of interest.

https://www.blackmagicdesign.com/produc ... e/training

Jim Simon wrote:

RibbonWork wrote:I'm a complete neophyte when it comes to Resolve.

Not everyone knows about this so...just as a point of interest.

https://www.blackmagicdesign.com/produc ... e/training

Thank you, I did know about these videos but you're right they should be more widely known. It's great to get it straight from the horse's mouth.

I've found the problem and was able to successfully render a 1:30 hour clip at 4k 60fps. In the end this was not a DaVinci Resolve issue. Turns out the early Gigabyte x399 Designare has a less than ideal XMP implementation. After running MemTest84 with single core without problem, I then ran the test with the parallel CPU option which yielded enough errors for the program to halt the testing. It was the XMP memory timing which was causing system instability. I searched and found the solution which is outlined by YouTube's Hardware Unboxed channel, video is here: . You will need Ryzen DRAM Calculator and Thaiphoon Burner.

I'm still figuring out how to run my memory at the full 3,200mhz but am glad for now I'm able to render successfully.

For more in depth info about memory tuning here is someone from AMD themselves on the topic .