Page 1 of 1

USB Connected Speed Editor Keyboard Not Working

PostPosted: Sun Feb 07, 2021 12:18 am
by pcsk77
Hi guys,
[Win10]

Anyone having the following issue where I have a USB Connected Speed Editor keyboard that seemed to be detected by Resolve Studio 17b8 (I can see it listed in Davinci Control Panels Setup) but doesn't function at all in Cut/Edit Page.

https://drive.google.com/file/d/1w9G-Fb ... p=drivesdk

No lights would come on, tried holding down the buttons, charging overnight (laptop 65W charger). Jog wheel doesn't work. None of the buttons triggers anything.

Windows 10 is picking up the USB device, but Resolve doesn't seem to see it despite it being listed in Davinci Control Panel. I can't see speed editor listed in Prefrerences's Control Panels section like other posters.

https://drive.google.com/file/d/1THEHit ... p=drivesdk

Tried uninsta//reinstall everything.

Do you think I have a faulty unit? Any suggestions?

Thanks

Steven

Re: USB Connected Speed Editor Keyboard Not Working

PostPosted: Sun Feb 07, 2021 2:18 am
by Marc Wielage
Can you try it on a different system? This would verify that the keyboard itself is bad (which is possible).

Re: USB Connected Speed Editor Keyboard Not Working

PostPosted: Sun Feb 07, 2021 10:46 pm
by Sean Nelson
The Speed Editor keyboard is working normally on my Beta 8 installation...

Re: USB Connected Speed Editor Keyboard Not Working

PostPosted: Mon Feb 08, 2021 4:12 am
by Peter McLennan
I've found that activating the SE controls (jog wheel, usually) while the "Looking For Control Surfaces" message is displayed during Resolve startup seems to wake up the connection. Bluetooth, in my case.

Re: USB Connected Speed Editor Keyboard Not Working

PostPosted: Mon Feb 08, 2021 5:18 am
by Sean Nelson
Peter McLennan wrote:I've found that activating the SE controls (jog wheel, usually) while the "Looking For Control Surfaces" message is displayed during Resolve startup seems to wake up the connection. Bluetooth, in my case.

Good point - my Speed Editor, which works fine under Beta 8, is connected via USB.

Re: USB Connected Speed Editor Keyboard Not Working

PostPosted: Mon Feb 08, 2021 9:04 am
by terrproductions
Mine didn't work on first boot, but I did unplug it and re-plug it and it worked, however wireless does not work now for some reason, but I mainly use it wired anyway.

Re: USB Connected Speed Editor Keyboard Not Working

PostPosted: Tue Feb 09, 2021 4:39 am
by Pete Berthet
Of the 3 units we purchased, one was behaving as you describe.

Tested on multiple machines and we're sending it back.

Try another machine and if it's still deadybones call your supplier.