Resolve Studio wants to be re-activated

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Troels

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  • Joined: Tue Feb 16, 2021 6:07 pm
  • Real Name: Troels Jensen

Resolve Studio wants to be re-activated

PostTue Feb 16, 2021 6:12 pm

I am using Resolve Studio 15 and have had no problems before, but today it wanted me to re-activate the program. I got Resolve with my BMPCC4k and have only used the activation card once and since lost it.

Is there any way to get the activation key back? I still have the camera.

Thanks!

Troels
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Uli Plank

  • Posts: 25124
  • Joined: Fri Feb 08, 2013 2:48 am
  • Location: Germany and Indonesia

Re: Resolve Studio wants to be re-activated

PostWed Feb 17, 2021 2:15 am

If you still have the serial number from the invoice, try to contact support.
Other than that, it's like losing cash.
My disaster protection: export a .drp file to a physically separated storage regularly.

Studio 19.1.3
MacOS 13.7.4, 2017 iMac, 32 GB, Radeon Pro 580 + eGPU
MacBook M1 Pro, 16 GPU cores, 32 GB RAM, MacOS 14.7.2
SE, USM G3

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