Resolve 16 keeps on crashing

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treddytrez

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  • Real Name: Nico Trez

Resolve 16 keeps on crashing

PostWed Feb 17, 2021 10:26 am

Hi,
Davinci Resolve 16 keeps on crashing all of a sudden while working but I've found out that if I keep on saving frequently (and I mean after 2 or 3 operations in the edit mode like cutting left, cutting right then saving and so on) the software crash doesn't occur.
Anyway i would like to fix these annoying crashes.
Any suggestion?

My specs:
Intel i5 9600k
16 GB RAM
Intel UHD Graphics 630

Thanks!
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Peter Chamberlain

Blackmagic Design

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Re: Resolve 16 keeps on crashing

PostWed Feb 17, 2021 10:50 am

Please see the FAQs for info to generate a crash log and a NFO and post a link to it here.
DaVinci Resolve Product Manager
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Jim Simon

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Re: Resolve 16 keeps on crashing

PostWed Feb 17, 2021 3:14 pm

My Biases:

You NEED training.
You NEED a desktop.
You NEED a calibrated (non-computer) display.
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treddytrez

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Re: Resolve 16 keeps on crashing

PostFri Feb 19, 2021 5:05 pm

Thank you Peter and Jim,
Resolved crashed again and this time I got that I was working with a "big" file (almost 2 GB and 27 minutes: nothing monstrous): Resolve just didn't let play the video even if I had just opened the software without working.

You can see the Resolve log file here:
https://drive.google.com/file/d/18A22wU ... sp=sharing

And the .nfo file here:
https://drive.google.com/file/d/1WhlD8k ... sp=sharing
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Dwaine Maggart

Blackmagic Design

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Re: Resolve 16 keeps on crashing

PostSat Feb 20, 2021 12:45 am

I don't see an obvious cause in any of the data.

If you are not already, make sure you set the Windows Power Plan to High Performance and see if that makes a difference.
Dwaine Maggart
Blackmagic Design DaVinci Support
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treddytrez

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Re: Resolve 16 keeps on crashing

PostSat Feb 20, 2021 8:43 pm

Dwaine Maggart wrote:I don't see an obvious cause in any of the data.

If you are not already, make sure you set the Windows Power Plan to High Performance and see if that makes a difference.


Thank you for your reply.
Just boosted to high performance the Windows Power Plan but after a while the Resolve crash has occured again.

Here's the very last crash log file:
https://drive.google.com/file/d/1zOuPWg ... sp=sharing
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Dwaine Maggart

Blackmagic Design

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Re: Resolve 16 keeps on crashing

PostMon Feb 22, 2021 10:28 pm

Nothing in the new logs to indicate what is causing the issue.

I don't have any other ideas, unless you have some other app or background process running that may be causing Resolve to close or crash.
Dwaine Maggart
Blackmagic Design DaVinci Support

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