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New Complete Audio Dropout Problem Beta9

Posted:
Sat Feb 20, 2021 11:54 am
by IsraEliteMedia
6 or 7 times now while working on a couple of videos in a new project I am experiencing a new audio problem in Resolve.
As your editing and for no obvious or apparent reason, all audio playback goes to zero as if muted.
Doesn't matter how many tracks of audio, stereo or mono. Doesn't matter if you are in Fairlight, Edit page or Cut page. Audio playback goes to zero.
If you dynamically switch to another existing project, it too has zero audio for playback.
Here's the kicker. Even if you try to render your timeline while experiencing the audio dropout problem you will get zero audio on the final render audio as well.
If you close DR and reopen it, then audio playback functions as expected. That is until the next time the audio just randomly drops out.
Erik
Re: New Complete Audio Dropout Problem Beta9

Posted:
Sat Feb 20, 2021 7:32 pm
by Vi-Dan
same problem here!!
Re: New Complete Audio Dropout Problem Beta9

Posted:
Sat Feb 20, 2021 9:16 pm
by lacobo
Are you using Pitch control? This is an audio-killer. See my post:
viewtopic.php?f=36&t=134775Bert
Re: New Complete Audio Dropout Problem Beta9

Posted:
Sun Feb 21, 2021 2:27 am
by Uli Plank
Same here. No pitch changes.
Re: New Complete Audio Dropout Problem Beta9

Posted:
Sun Feb 21, 2021 3:10 pm
by IsraEliteMedia
Just replying to the question by lacobi. No, I am not using pitch control.
Re: New Complete Audio Dropout Problem Beta9

Posted:
Sun Feb 21, 2021 3:43 pm
by Jim Simon
What's your audio hardware and Preferences setup, Erik?
Re: New Complete Audio Dropout Problem Beta9

Posted:
Mon Feb 22, 2021 3:28 am
by Peter Chamberlain
We cant repo this so if you see it again please detail exactly what you are doing, your detailed system config, NFO if on windows.. logs and a drp please.
Re: New Complete Audio Dropout Problem Beta9

Posted:
Tue Feb 23, 2021 8:06 am
by Uli Plank
Hi Erik,
I found the reason in my case. My audio guy used to have a MIDI controller connected to control Fairlight.
While it was not connected when I was observing the problem, it seems that MacOS send erroneous signals to the faders. So, sometimes my sliders got set to zero after starting a project and even after switching timelines and the sound was off.
After deactivating the entry for "Use MIDI audio console" in the preferences (under Control Panels) and restarted DR, the problem is fixed for me.
Could this apply to your case too?
Re: New Complete Audio Dropout Problem Beta9

Posted:
Tue Feb 23, 2021 4:14 pm
by IsraEliteMedia
Hello Uli,
Thanks for troubleshooting. I don't have any peripheral audio gear connected to my computer. I just have a pair of speakers connected from the audio output on the back of the computer. No mixing boards, midis or such.
Erik
Re: New Complete Audio Dropout Problem Beta9

Posted:
Tue Feb 23, 2021 4:37 pm
by Uli Plank
Definitely a different issue then.