DR Quits without any reason

Get answers to your questions about color grading, editing and finishing with DaVinci Resolve.
  • Author
  • Message
Offline

rvdpanl

  • Posts: 1
  • Joined: Mon Nov 02, 2020 10:06 am
  • Real Name: Rene van der Pol

DR Quits without any reason

PostSun Feb 21, 2021 2:05 pm

Without any reason and warning DRS beta 9 stops working and quits. Already Known problem?
All so the timeline works bumpy even with the use of proxy

i had no problems with previous versions

Davinci Resolve Studio Beta 9
Windows 10
CPU Intel i7 10th gen
16 Gb Ram
Intel Iris Plus Graphics

Rene van der Pol
Netherlands
Offline

Jim Simon

  • Posts: 34455
  • Joined: Fri Dec 23, 2016 1:47 am

Re: DR Quits without any reason

PostMon Feb 22, 2021 4:32 pm

The only time I had a similar problem was when using a faulty graphics driver.
My Biases:

You NEED training.
You NEED a desktop.
You NEED a calibrated (non-computer) display.
Offline
User avatar

Dwaine Maggart

Blackmagic Design

  • Posts: 12763
  • Joined: Wed Aug 22, 2012 2:53 pm

Re: DR Quits without any reason

PostWed Feb 24, 2021 7:18 am

Restart after a crash, start a new project, then select the Resolve Help menu: Create Diagnostics Log on Desktop. That will create a Resolve log zip file on your desktop. Send us that.

Also, immediately after a crash, open System Information and select File - Save. That will create a .NFO file with your system info and some Windows crash info. Send us that.

Both of those will be too large to attach, so you'll need to put them on a file sharing site and send links to those 2 files. Make sure the links are open, and don't require access credentials.

If you are a new user, you may not be allowed to post URLs. If that happens, just put a space near the front of the URL, so the system doesn't think it's a URL.
Dwaine Maggart
Blackmagic Design DaVinci Support

Return to DaVinci Resolve

Who is online

Users browsing this forum: AndreN, Bing [Bot], Majestic-12 [Bot], pelincesmi, Yahoo [Bot] and 303 guests