Wed Feb 24, 2021 7:18 am
Restart after a crash, start a new project, then select the Resolve Help menu: Create Diagnostics Log on Desktop. That will create a Resolve log zip file on your desktop. Send us that.
Also, immediately after a crash, open System Information and select File - Save. That will create a .NFO file with your system info and some Windows crash info. Send us that.
Both of those will be too large to attach, so you'll need to put them on a file sharing site and send links to those 2 files. Make sure the links are open, and don't require access credentials.
If you are a new user, you may not be allowed to post URLs. If that happens, just put a space near the front of the URL, so the system doesn't think it's a URL.
Dwaine Maggart
Blackmagic Design DaVinci Support