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DR Quits without any reason

PostPosted: Sun Feb 21, 2021 2:05 pm
by rvdpanl
Without any reason and warning DRS beta 9 stops working and quits. Already Known problem?
All so the timeline works bumpy even with the use of proxy

i had no problems with previous versions

Davinci Resolve Studio Beta 9
Windows 10
CPU Intel i7 10th gen
16 Gb Ram
Intel Iris Plus Graphics

Rene van der Pol
Netherlands

Re: DR Quits without any reason

PostPosted: Mon Feb 22, 2021 4:32 pm
by Jim Simon
The only time I had a similar problem was when using a faulty graphics driver.

Re: DR Quits without any reason

PostPosted: Wed Feb 24, 2021 7:18 am
by Dwaine Maggart
Restart after a crash, start a new project, then select the Resolve Help menu: Create Diagnostics Log on Desktop. That will create a Resolve log zip file on your desktop. Send us that.

Also, immediately after a crash, open System Information and select File - Save. That will create a .NFO file with your system info and some Windows crash info. Send us that.

Both of those will be too large to attach, so you'll need to put them on a file sharing site and send links to those 2 files. Make sure the links are open, and don't require access credentials.

If you are a new user, you may not be allowed to post URLs. If that happens, just put a space near the front of the URL, so the system doesn't think it's a URL.