can't install beta 9 on Win 10 Pro

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schoenie1234

  • Posts: 10
  • Joined: Mon Nov 23, 2020 4:06 pm
  • Real Name: Gert-Jan Schoenmakers

can't install beta 9 on Win 10 Pro

PostTue Feb 23, 2021 7:35 pm

Hi you all!

This evening I downloaded beta 9 and tried to install it.

Unfortunately installation failed, see the attachment.

I'd really like to start workling with the cool stuff, but how? :roll:


KR, Gert-Jan
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Jim Simon

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Re: can't install beta 9 on Win 10 Pro

PostTue Feb 23, 2021 10:23 pm

What's that grey window in the background?
My Biases:

You NEED training.
You NEED a desktop.
You NEED a calibrated (non-computer) display.
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Dwaine Maggart

Blackmagic Design

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Re: can't install beta 9 on Win 10 Pro

PostWed Feb 24, 2021 7:01 am

Did you have beta 8 or any other previous version installed on your system?

What language is your system set to?

Open the System Information app and select File - Save. That will generate a .NFO file with your system info. Send us that file.
Dwaine Maggart
Blackmagic Design DaVinci Support
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schoenie1234

  • Posts: 10
  • Joined: Mon Nov 23, 2020 4:06 pm
  • Real Name: Gert-Jan Schoenmakers

Re: can't install beta 9 on Win 10 Pro

PostSat Feb 27, 2021 8:19 am

Dwaine Maggart wrote:Did you have beta 8 or any other previous version installed on your system?

What language is your system set to?

Open the System Information app and select File - Save. That will generate a .NFO file with your system info. Send us that file.

Hi Dwaine (and Jim),

Yes, I had beta 8 on my system before.

I installed a registry cleaner app and everything is ok now.

I'm becoming a bigger fan of Resolve every day.

What's the size of the installed base in the Netherlands (my country)?

Kind regards!

Gert-Jan

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