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can't install beta 9 on Win 10 Pro

https://forum.blackmagicdesign.com/viewtopic.php?f=21&t=135253

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can't install beta 9 on Win 10 Pro

PostPosted: Tue Feb 23, 2021 7:35 pm
by schoenie1234
Hi you all!

This evening I downloaded beta 9 and tried to install it.

Unfortunately installation failed, see the attachment.

I'd really like to start workling with the cool stuff, but how? :roll:


KR, Gert-Jan

Re: can't install beta 9 on Win 10 Pro

PostPosted: Tue Feb 23, 2021 10:23 pm
by Jim Simon
What's that grey window in the background?

Re: can't install beta 9 on Win 10 Pro

PostPosted: Wed Feb 24, 2021 7:01 am
by Dwaine Maggart
Did you have beta 8 or any other previous version installed on your system?

What language is your system set to?

Open the System Information app and select File - Save. That will generate a .NFO file with your system info. Send us that file.

Re: can't install beta 9 on Win 10 Pro

PostPosted: Sat Feb 27, 2021 8:19 am
by schoenie1234
Dwaine Maggart wrote:Did you have beta 8 or any other previous version installed on your system?

What language is your system set to?

Open the System Information app and select File - Save. That will generate a .NFO file with your system info. Send us that file.

Hi Dwaine (and Jim),

Yes, I had beta 8 on my system before.

I installed a registry cleaner app and everything is ok now.

I'm becoming a bigger fan of Resolve every day.

What's the size of the installed base in the Netherlands (my country)?

Kind regards!

Gert-Jan