Davinci Resolve 17 eGPU problem

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Fistra

  • Posts: 4
  • Joined: Thu Feb 25, 2021 9:02 pm
  • Real Name: Andraz Fistravec

Davinci Resolve 17 eGPU problem

PostThu Feb 25, 2021 9:25 pm

Hi,

I bought Core x egpu enclosure with Radeon rx580.

I managed to connect everything to my laptop MSI dominator pro gt72 6qe. System recognised external gpu when connected thru thunderbolt 3 connection. I have latest drivers for ati gpu and internal nvidia gpu.

When I want to run Resolve 17, loading screen comes up and shuts down after a few seconds - doesn't go past "looking for control panel" text.

Is there compatibility issue with egpu and Resolve 17?
Does anyone have a problem with external graphic card on windows?

Regards Andraz
Last edited by Fistra on Sat Feb 27, 2021 7:42 pm, edited 1 time in total.
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Rohit Singhal

Blackmagic Design

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  • Joined: Wed Aug 22, 2012 11:07 am

Re: Davinci Resolve 17 doesn't start

PostFri Feb 26, 2021 1:15 am

Fistra wrote:Hi,

I bought Core x egpu enclosure with Radeon rx580.

I managed to connect everything to my laptop MSI dominator pro gt72 6qe. System recognised external gpu when connected thru thunderbolt 3 connection. I have latest drivers for ati gpu and internal nvidia gpu.

When I want to run Resolve 17, loading screen comes up and shuts down after a few seconds - doesn't go past "looking for control panel" text.

Is there compatibility issue with egpu and Resolve 17?
Does anyone have a problem with external graphic card on windows?

Regards Andraz


Could you please send us the logs?

Please review - viewtopic.php?f=21&t=90190

To Capture logs:
On Windows - Run C:\Program Files\Blackmagic Design\DaVinci Resolve\CaptureLogs.bat

You can upload it on a file sharing website (e.g. dropbox) and send us a link.
Rohit Singhal
DaVinci Resolve Software Development
Blackmagic Design
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Fistra

  • Posts: 4
  • Joined: Thu Feb 25, 2021 9:02 pm
  • Real Name: Andraz Fistravec

Re: Davinci Resolve 17 doesn't start

PostFri Feb 26, 2021 8:16 am

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Fistra

  • Posts: 4
  • Joined: Thu Feb 25, 2021 9:02 pm
  • Real Name: Andraz Fistravec

Re: Davinci Resolve 17 doesn't start

PostFri Feb 26, 2021 11:55 am

Rohit Singhal wrote:
Fistra wrote:Hi,

I bought Core x egpu enclosure with Radeon rx580.

I managed to connect everything to my laptop MSI dominator pro gt72 6qe. System recognised external gpu when connected thru thunderbolt 3 connection. I have latest drivers for ati gpu and internal nvidia gpu.

When I want to run Resolve 17, loading screen comes up and shuts down after a few seconds - doesn't go past "looking for control panel" text.

Is there compatibility issue with egpu and Resolve 17?
Does anyone have a problem with external graphic card on windows?

Regards Andraz


Could you please send us the logs?

Please review - viewtopic.php?f=21&t=90190

To Capture logs:
On Windows - Run C:\Program Files\Blackmagic Design\DaVinci Resolve\CaptureLogs.bat

You can upload it on a file sharing website (e.g. dropbox) and send us a link.


When thunderbolt egpu is disconected Resolve starts with no problem...

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