Blackmagic Forum

Hi,

I bought Core x egpu enclosure with Radeon rx580.

I managed to connect everything to my laptop MSI dominator pro gt72 6qe. System recognised external gpu when connected thru thunderbolt 3 connection. I have latest drivers for ati gpu and internal nvidia gpu.

When I want to run Resolve 17, loading screen comes up and shuts down after a few seconds - doesn't go past "looking for control panel" text.

Is there compatibility issue with egpu and Resolve 17?
Does anyone have a problem with external graphic card on windows?

Regards Andraz

Fistra wrote:Hi,

I bought Core x egpu enclosure with Radeon rx580.

I managed to connect everything to my laptop MSI dominator pro gt72 6qe. System recognised external gpu when connected thru thunderbolt 3 connection. I have latest drivers for ati gpu and internal nvidia gpu.

When I want to run Resolve 17, loading screen comes up and shuts down after a few seconds - doesn't go past "looking for control panel" text.

Is there compatibility issue with egpu and Resolve 17?
Does anyone have a problem with external graphic card on windows?

Regards Andraz

Could you please send us the logs?

Please review - viewtopic.php?f=21&t=90190

To Capture logs:
On Windows - Run C:\Program Files\Blackmagic Design\DaVinci Resolve\CaptureLogs.bat

You can upload it on a file sharing website (e.g. dropbox) and send us a link.

Link to the log:
https://drive.google.com/file/d/1aDYrsQ ... sp=sharing

Rohit Singhal wrote:

Fistra wrote:Hi,

I bought Core x egpu enclosure with Radeon rx580.

I managed to connect everything to my laptop MSI dominator pro gt72 6qe. System recognised external gpu when connected thru thunderbolt 3 connection. I have latest drivers for ati gpu and internal nvidia gpu.

When I want to run Resolve 17, loading screen comes up and shuts down after a few seconds - doesn't go past "looking for control panel" text.

Is there compatibility issue with egpu and Resolve 17?
Does anyone have a problem with external graphic card on windows?

Regards Andraz

Could you please send us the logs?

Please review - viewtopic.php?f=21&t=90190

To Capture logs:
On Windows - Run C:\Program Files\Blackmagic Design\DaVinci Resolve\CaptureLogs.bat

You can upload it on a file sharing website (e.g. dropbox) and send us a link.

When thunderbolt egpu is disconected Resolve starts with no problem...