DVR17 Studio - Dongle not detected [solved]

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smunaut

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  • Joined: Sat Jan 30, 2021 6:15 pm
  • Real Name: Sylvain Munaut

DVR17 Studio - Dongle not detected [solved]

PostFri Feb 26, 2021 1:47 pm

I just got my dongle for Studio. Installed the studio version, plugged the dongle and ... nothing. It asks for an activation code :(

lsusb shows the dongle being detected :

Bus 003 Device 017: ID 096e:0201 Feitian Technologies, Inc. USB DONGLE


The logs show this which might be relevant ?

[0x7fecf31f4680] | LeManager | ERROR | 2021-02-26 14:39:23,422 | 22, 174, -1


(I was running the 17b9 free version just fine)
Last edited by smunaut on Fri Feb 26, 2021 1:59 pm, edited 1 time in total.
Resolve Studio - Ryzen 5800X3D - AMD RX6600 / NVidia RTX 4070 (switching between the 2) - Linux
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smunaut

  • Posts: 522
  • Joined: Sat Jan 30, 2021 6:15 pm
  • Real Name: Sylvain Munaut

Re: DVR17 Studio - Dongle not detected

PostFri Feb 26, 2021 1:59 pm

Ok ... I was a bit fast on the trigger to ask here.

Simple check with strace shows it's a permission issue with the binary not able to talk to the dongle because of missing udev rules. Fixed permissions and now Studio starts :)
Resolve Studio - Ryzen 5800X3D - AMD RX6600 / NVidia RTX 4070 (switching between the 2) - Linux

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