Resolve Auto Updated(??????) and now won't start

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Thomas Gorman

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  • Joined: Fri Feb 26, 2021 3:13 pm
  • Real Name: Thomas W Gorman

Resolve Auto Updated(??????) and now won't start

PostFri Feb 26, 2021 3:30 pm

Hi all! This is my first topic creation here so if I messed something up I apologize, I'm not familiar with how forums work.

I'm on a macbook pro
(13-inch, 2019, Two Thunderbolt 3 ports)
1.4 GHz Intel Core i5
8 GB 2133 MHz LPDDR3
Intel Iris Plus Graphics 645 1536 MB

I have been editing on Resolve 16 for a while with no problems. Today I turned on the computer and tried to boot up Resolve. The first odd thing I noticed was that the icon was square instead of round (which is really sad, it doesn't look nearly as good). Then when the splash came up I realized it was Resolve 17. I never updated Resolve (I don't even have the admin password for this computer) so I'm primarily baffled as to how this even happened.
Anyway, I got the error saying that resolve couldn't detect a metal capable gpu. So I went into the configs, switched to OpenCL, tried again, got the same error (only with respect to OpenCL). I tried unchecking any box related to GPU usage in the hopes that I'd trip the switch that would let Resolve know I don't have a gpu but no luck.

Is a GPU just blanket required for 17? And how on earth did it auto-update? (And how do I go back without admin priviledges? :P)

Thanks!
-Thomas
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Peter Chamberlain

Blackmagic Design

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Re: Resolve Auto Updated(??????) and now won't start

PostSat Feb 27, 2021 6:52 am

I guess u r using the App Store version and have auto app update on?
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Thomas Gorman

  • Posts: 3
  • Joined: Fri Feb 26, 2021 3:13 pm
  • Real Name: Thomas W Gorman

Re: Resolve Auto Updated(??????) and now won't start

PostSat Feb 27, 2021 7:54 am

Peter Chamberlain wrote:I guess u r using the App Store version and have auto app update on?


Ohhhhh, that could be it. I'll talk to the admins, that's really frustrating.
Do you know what to do for the GPU error?

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