Resolve 17 Disk Image freezing Finder when opened

Get answers to your questions about color grading, editing and finishing with DaVinci Resolve.
  • Author
  • Message
Offline
User avatar

iRedMC

  • Posts: 60
  • Joined: Sun Feb 28, 2021 7:57 am
  • Location: Gilroy, US
  • Real Name: Jaden LeMieux

Resolve 17 Disk Image freezing Finder when opened

PostSun Feb 28, 2021 8:06 am

Hi, I picked up this decent MacBook Air 11" with an i7 (2015) and can edit in Premiere just fine but I picked up Resolve in addition, or at least I tried to.
I downloaded the Mac version, it was a zip so I extracted it, and then opened the resulting .dmg (Disk Image).
Now, this opens a new window (as dmgs usually do), that shows what's inside the DMG, but there is no background (which I think is related) and after opening the mounted disk image from then on will completely freeze Finder and will make "iconservicesagent" a memory hole, as it'll just keep eating RAM until I force quit/relaunch Finder. This has happened before and I now recall why I don't use resolve, I literally can't install it. This has never happened with any other program I have installed at all, this is unique to Resolve as far as I can tell. I can see everything (that I know of) that's in the mounted disk image but I cannot open or use any of it because by the time I see it Finder is off with the wind.

This is the MacBook Air I have: https://everymac.com/systems/apple/macb ... specs.html
It's on Mac OS X 10.14.6 and has 8GB of RAM with a 512GB SSD.

Thank you,
-jaden-
12-Core 2010 Mac Pro for old stuff, PC for gaming stuff, Maxed-out i9 MacBook Pro for things better ran on x86, and a 13" 2013 MacBook Pro for when I don't have my 16", an M2 Pro Mac mini for editing, and an i7 2018 Mac mini for transcoding.
Offline

Alberto Gutz

  • Posts: 26
  • Joined: Wed Sep 21, 2016 2:28 pm

Re: Resolve 17 Disk Image freezing Finder when opened

PostSun May 23, 2021 6:23 pm

I have the same problem with DaVinci 17.2 dmg.

I have "skipped" the issue mounting dmg from terminal
Code: Select all
hdiutil attach /path/davinci.dmg
then go to /Volumes/mountedImage and copy .pkg file to desktop (or whatever you want). After, I have launched .pkg from UI normally.

Note: There's not the first time that I have this problem with others dmg provided from Blackmagic, but I don't know where is the source of this issue.
Offline
User avatar

Mark Foster

  • Posts: 2089
  • Joined: Tue Oct 27, 2015 10:59 am
  • Location: austria - no kangaroos +g*

Re: Resolve 17 Disk Image freezing Finder when opened

PostSun May 23, 2021 8:57 pm

this problem is under mojave - not under big sur
wait and it will work.
cMP 5.1 2x3,46/96GB/2x2TB SSD/4x4TB/7101A 4x2TB 970evo+/HP1344/BMD4k/RadeonVII
macOS 12.6.3
BMPCC 6k pro (7.9.1)
meike s35 cine 25mm, 35mm, 50mm, 75mm
resolve studio 18.1.4
mini panel
speed editor
desktop video 12.1
intensity pro 4k
atem extreme (8.6.1)
Offline
User avatar

Uli Plank

  • Posts: 25495
  • Joined: Fri Feb 08, 2013 2:48 am
  • Location: Germany and Indonesia

Re: Resolve 17 Disk Image freezing Finder when opened

PostMon May 24, 2021 1:34 am

I'm not sure you'll like what you get once you have installed DR 17.
It'll barely work in a 1280x720 timeline with your footage converted to ProRes. That MB Air is severely underpowered. Having only TB2, even an eGPU won't help you.
My disaster protection: export a .drp file to a physically separated storage regularly.
Please visit digitalproduction.com/author/uliplank/

Studio 19.1.3
2017 iMac, MacOS 13.7.4, eGPU
MacBook M1 Pro and M4 Pro mini, MacOS 14.7.5
SE, USM G3
Offline

Alberto Gutz

  • Posts: 26
  • Joined: Wed Sep 21, 2016 2:28 pm

Re: Resolve 17 Disk Image freezing Finder when opened

PostMon May 24, 2021 10:20 am

Mark Foster wrote:this problem is under mojave - not under big sur
wait and it will work.


Maybe, but at least in my case, only I have seen that issue with .dmg from Blackmagic.

What tech details are involved with it? I mean, if definitely is a combination of Mojave/Blackmagic-DMGs, how I can find the source of this problem?
Offline
User avatar

Mark Foster

  • Posts: 2089
  • Joined: Tue Oct 27, 2015 10:59 am
  • Location: austria - no kangaroos +g*

Re: Resolve 17 Disk Image freezing Finder when opened

PostMon May 24, 2021 11:44 am

no, this problem is not only related to the blackmagic .dmg
cMP 5.1 2x3,46/96GB/2x2TB SSD/4x4TB/7101A 4x2TB 970evo+/HP1344/BMD4k/RadeonVII
macOS 12.6.3
BMPCC 6k pro (7.9.1)
meike s35 cine 25mm, 35mm, 50mm, 75mm
resolve studio 18.1.4
mini panel
speed editor
desktop video 12.1
intensity pro 4k
atem extreme (8.6.1)
Offline

John B2

  • Posts: 3
  • Joined: Sat Nov 12, 2022 2:38 am
  • Real Name: John Odell

Re: Resolve 17 Disk Image freezing Finder when opened

PostSat Nov 12, 2022 7:30 pm

I have encountered the exact problem with installing Davinci Resolve 16.x on Mojave. It was fine when I installed it on an internal SSD drive with Mojave. I cloned this drive to an external drive (before the installation) and encountered this problem when I tried to install the app.

The solution to use command prompt to mount and copy the pkg file works. It hanged when I tried to install immediately after the install; the installation pkg icon was generic. After I restarted, the icon became custom icon and the installation went smoothly.
Offline
User avatar

iRedMC

  • Posts: 60
  • Joined: Sun Feb 28, 2021 7:57 am
  • Location: Gilroy, US
  • Real Name: Jaden LeMieux

Re: Resolve 17 Disk Image freezing Finder when opened

PostMon Nov 21, 2022 9:30 pm

Uli Plank wrote:I'm not sure you'll like what you get once you have installed DR 17.
It'll barely work in a 1280x720 timeline with your footage converted to ProRes. That MB Air is severely underpowered. Having only TB2, even an eGPU won't help you.


At least it would have worked... in theory. We work with what we have.
I now have an M1 Pro 16-inch and an M2 MBP in addition to this MBA, and I usually use those now when I do editing, so I'm not sure if this is still an issue.
12-Core 2010 Mac Pro for old stuff, PC for gaming stuff, Maxed-out i9 MacBook Pro for things better ran on x86, and a 13" 2013 MacBook Pro for when I don't have my 16", an M2 Pro Mac mini for editing, and an i7 2018 Mac mini for transcoding.
Offline
User avatar

iRedMC

  • Posts: 60
  • Joined: Sun Feb 28, 2021 7:57 am
  • Location: Gilroy, US
  • Real Name: Jaden LeMieux

Re: Resolve 17 Disk Image freezing Finder when opened

PostTue Dec 06, 2022 10:37 am

This is actually still a problem, on MacOS 10.14.6. It still happens with Resolve 18.1.1.
12-Core 2010 Mac Pro for old stuff, PC for gaming stuff, Maxed-out i9 MacBook Pro for things better ran on x86, and a 13" 2013 MacBook Pro for when I don't have my 16", an M2 Pro Mac mini for editing, and an i7 2018 Mac mini for transcoding.
Offline
User avatar

Mark Foster

  • Posts: 2089
  • Joined: Tue Oct 27, 2015 10:59 am
  • Location: austria - no kangaroos +g*

Re: Resolve 17 Disk Image freezing Finder when opened

PostTue Dec 06, 2022 10:57 am

iRedMC wrote:This is actually still a problem, on MacOS 10.14.6. It still happens with Resolve 18.1.1.


but you are also aware that 18.1.1 no longer supports mojave and therefore
various functions in the program no longer work properly.

I would update in your place by means of OCLP to big sur on the cMP.
on the others you can run big sur nativly.



.
cMP 5.1 2x3,46/96GB/2x2TB SSD/4x4TB/7101A 4x2TB 970evo+/HP1344/BMD4k/RadeonVII
macOS 12.6.3
BMPCC 6k pro (7.9.1)
meike s35 cine 25mm, 35mm, 50mm, 75mm
resolve studio 18.1.4
mini panel
speed editor
desktop video 12.1
intensity pro 4k
atem extreme (8.6.1)
Offline
User avatar

iRedMC

  • Posts: 60
  • Joined: Sun Feb 28, 2021 7:57 am
  • Location: Gilroy, US
  • Real Name: Jaden LeMieux

Re: Resolve 17 Disk Image freezing Finder when opened

PostThu Jun 29, 2023 11:16 pm

Mark Foster wrote:
iRedMC wrote:This is actually still a problem, on MacOS 10.14.6. It still happens with Resolve 18.1.1.


but you are also aware that 18.1.1 no longer supports mojave and therefore
various functions in the program no longer work properly.

I would update in your place by means of OCLP to big sur on the cMP.
on the others you can run big sur nativly.



.


Except I would never actually do that, as it would run significantly slower on a new OS, and could no longer run 32-bit applications, which makes it non-viable for me, not to mention I shouldn't have to anyway, this should just not break..
Resolve 16 seems to work fine. If 18 and 17 both are able to install on 10.14, why in the hell would the disk image background break it out of everything?
12-Core 2010 Mac Pro for old stuff, PC for gaming stuff, Maxed-out i9 MacBook Pro for things better ran on x86, and a 13" 2013 MacBook Pro for when I don't have my 16", an M2 Pro Mac mini for editing, and an i7 2018 Mac mini for transcoding.
Offline
User avatar

iRedMC

  • Posts: 60
  • Joined: Sun Feb 28, 2021 7:57 am
  • Location: Gilroy, US
  • Real Name: Jaden LeMieux

Re: Resolve 17 Disk Image freezing Finder when opened

PostThu Jun 29, 2023 11:21 pm

iRedMC wrote:
Uli Plank wrote:I'm not sure you'll like what you get once you have installed DR 17.
It'll barely work in a 1280x720 timeline with your footage converted to ProRes. That MB Air is severely underpowered. Having only TB2, even an eGPU won't help you.


At least it would have worked... in theory. We work with what we have.
I now have an M1 Pro 16-inch and an M2 MBP in addition to this MBA, and I usually use those now when I do editing, so I'm not sure if this is still an issue.


I no longer have this MacBook Air, I now have the last Intel i9 MacBook Pro, and a 2013 13" MacBook Pro as my backup machine, which I was stuck with in its lonesome for 3 damn weeks, and I needed to edit sh*t, so I need this fixed before that happens again.
This thing doesn't have as underpowered graphics as the MacBook Air, but they still aren't discrete or great, but they should at least WORK, if the resolve installer DMG didn't crash finder for no reason. Again, this shouldn't even be a problem to begin with.

Also I have no idea what a "cMP" is. I'm assuming here due to context that it basically means MacBook Pro.
Also, I tried to figure out how to use OpenCore, but I couldn't. It's too god damn complicated and no one on the Discord server was any help, they all just made fun of me instead for not knowing stuff. Yea, f*cking hell I don't know some things, but I need to get sh*t done.
12-Core 2010 Mac Pro for old stuff, PC for gaming stuff, Maxed-out i9 MacBook Pro for things better ran on x86, and a 13" 2013 MacBook Pro for when I don't have my 16", an M2 Pro Mac mini for editing, and an i7 2018 Mac mini for transcoding.
Offline
User avatar

iRedMC

  • Posts: 60
  • Joined: Sun Feb 28, 2021 7:57 am
  • Location: Gilroy, US
  • Real Name: Jaden LeMieux

Re: Resolve 17 Disk Image freezing Finder when opened

PostThu Sep 14, 2023 6:55 pm

This is still a problem, and has happened on MacOS 10.15 and below for me, and I don't think it's that unreasonable to make a dmg that slightly older MacOS versions can read without crashing, for us that simply can't upgrade their OS for one reason or another, some of us are still stuck on 10.14 due to app compatibility as well.
12-Core 2010 Mac Pro for old stuff, PC for gaming stuff, Maxed-out i9 MacBook Pro for things better ran on x86, and a 13" 2013 MacBook Pro for when I don't have my 16", an M2 Pro Mac mini for editing, and an i7 2018 Mac mini for transcoding.

Return to DaVinci Resolve

Who is online

Users browsing this forum: cadeg_rsh, Mike Manus, panos_mts, VMFXBV and 248 guests