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My project got corrupted need urgent help

Posted:
Sun Feb 28, 2021 9:09 am
by bravez
Just short a music video with black magic pocket 4k and of late the project with the final edits is just not loading. I have attached the project file. Any help will be much appreciated.
Re: My project got corrupted need urgent help

Posted:
Sun Feb 28, 2021 9:53 am
by Peter Chamberlain
Please post a link to the file, with a space in the path, and also inc your system details
Re: My project got corrupted need urgent help

Posted:
Sun Feb 28, 2021 5:12 pm
by bravez
https://we.tl/t-fyVBurc0oA My systwm details:
Model Name: iMac
OS: Mac OS BIGSUR
Model Identifier: iMac Retina 5k, 27inch late 2015
Processor Name: Quad-Core Intel Core i5
Processor Speed: 3.2 GHz
Memory: 8 GB
Re: My project got corrupted need urgent help

Posted:
Mon Mar 01, 2021 11:32 am
by bravez
hey Peter did u see the link to the file?
Re: My project got corrupted need urgent help

Posted:
Mon Mar 01, 2021 4:44 pm
by Dwaine Maggart
Here is a drp of your project. Import the drp, and see how it works for you.
I have no way to save the stills or still grades that are in the project, in this recovered drp.
https://www.dropbox.com/s/ixwu520vuoort ... C.drp?dl=0
Re: My project got corrupted need urgent help

Posted:
Mon Mar 01, 2021 5:44 pm
by bravez
Thanks a lot.. let me try it immediatly.
Re: My project got corrupted need urgent help

Posted:
Tue Mar 02, 2021 6:15 am
by bravez
Hey Dwaine, so I opened a new project and imported the project file. It loaded, then freezes at loading at 100, and then my computer restarted. When I was trying to get this fixed I deleted the render cache files could this be contributing to the failure to load the project.??
Re: My project got corrupted need urgent help

Posted:
Tue Mar 02, 2021 6:47 pm
by Dwaine Maggart
No, cache files should not cause a loading issue.
Try to import the drp again. If it crashes again, restart Resolve, start a new project, then select the Resolve Help menu: Create Diagnostics Log on Desktop, and send us the file it creates on your Desktop.
Also send a Mac System Information file. Create that by selecting the Apple icon, then About This Mac, then System Report, then in the System Information menus at the top, select File - Save. This will create a .spx file with the system info.
Send us a link to both those files.